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HomeMy WebLinkAbout2024-08-05 I01G_09 DebtBook Agreement RenewalAGENDA ITEM: CITY OF WAUKEE, IOWA CITY COUNCIL MEETING COMMUNICATION MEETING DATE: August 5, 2024 AGENDA ITEM:Consideration of approval of a resolution approving renewal of Agreement for Fifth Asset, Inc d/b/a DebtBook FORMAT:Consent Agenda SYNOPSIS INCLUDING PRO & CON: Staff is recommending entering into a three year agreement with Fifth Asset, Inc, d/b/a DebtBook to continue software services. DebtBook is instrumental in assisting the City with meeting our GASB87 Leases and GASB96 Reporting for Subscription Based Information Technology Arrangements, as well as general debt reporting obligations. FISCAL IMPACT INCLUDING COST/BENEFIT ANALYSIS: The agreement is a three agreement with escalating annual rates, for a total three total of $54,700. COMMISSION/BOARD/COMMITTEE COMMENT: STAFF REVIEW AND COMMENT: City staff recommends approval of the agreement. RECOMMENDATION: Approve the resolution. ATTACHMENTS: I. Proposed Resolution II. Order Form Amendment / Quote PREPARED BY: Linda Burkhart REVIEWED BY: PUBLIC NOTICE INFORMATION – NAME OF PUBLICATION: DATE OF PUBLICATION: I1G9 THE CITY OF WAUKEE, IOWA RESOLUTION 2024- APPROVING RENEWAL FOR FIFTH ASSET, INC. d/b/a DEBTBOOK IN THE NAME AND BY THE AUTHORITY OF THE CITY OF WAUKEE, IOWA WHEREAS, the City of Waukee, Iowa is a duly organized municipality within Dallas County; AND, WHEREAS, the Governmental Accounting Standards Board issues Statements to improve accounting and financial reporting for governmental entities; AND, WHEREAS, GASB Statement 87 Leases was implemented during FY2022 utilizing a subscription service with Fifth Asset, Inc. d/b/a DebtBook; AND, WHEREAS, GASB Statement 96 Reporting for Subscription Based Information Technology Arrangements was implemented during FY2023; AND, WHEREAS, staff is recommending entering a three year agreement for continuation of the subscription services with Fifth Asset, Inc. d/b/a DebtBook; NOW THEREFORE BE IT RESOLVED by the City of Waukee City Council in session this 5th day of August, 2024, that it hereby approves a multi year Agreement for DebtBook with Fifth Asset, Inc. with a total cost of $54,700.00, and directs the Finance Director to sign Order Form Amendment. ____________________________ Courtney Clarke, Mayor Attest: ___________________________________ Rebecca D. Schuett, City Clerk RESULTS OF VOTE: AYE NAY ABSENT ABSTAIN R. Charles Bottenberg Chris Crone Rob Grove Anna Bergman Pierce Ben Sinclair ORDER FORM A M E N D M E N T This Order Form A m e n d m e n t (this <A m e n d m e n t =) is entered into between the customer executing below (<Customer=) and Fifth Asset, Inc., d/b/a DebtBoo k {<DebtBook=). The Cust omer and Deb tBook have previously entered into an Agreement, as such term is defined in the Order Form(s) executed and delivered by Customer and DebtBook and attached as Appendix | (collectively, the <Existing Order Form=). The Existing Order Form, as modified by this A m e n d m e n t , is referred to as the <Renewa l Order Form.= Each capitalized term used but not defined in this A m en d me n t has the meaning given in the Agreement. On and after the A m endm e nt Effective Date (as defined below), Customer and DebtBook agree to amend the Existing Order Form and the Agreement as follows: Amendments. Any reference to the <DebtBook Quote= will mean DebtBook9s pricing document attached as Exhibit A. Any reference to the <Customer Terms= will mean any Customer Terms in the Existing Agreement as amended or supplemented, if applicable, by the additional Customer Terms attached as Exhibit B. Any reference to the <Terms & Conditions= will mean the updated Terms & Conditions attached as Exhibit C. Each exhibit to this A m en d me n t is incorporated herein by this reference. Any Notice delivered under the Agreement will be delivered to DebtBook at the address indicated beneath DebtBook9s signature below. Any reference to the <Order Form= will mean the Renewal Order Form, and any reference to the <Agreement= will mean the A g r eem e n t as modified by this A m e n d m e n t . Term. This A men d me n t establishes a <Renewal Term= beginning on the A m end m e nt Effective Date and remaining in effect for the term indicated in the DebtBook Quote. Services; Fees. The Debt Book Quote sets forth the Services to be provided to Cus tom er under the Renewal Order Form, including the specific Products to be provided to Customer through its access to the Application Services. During the Renewal Term, DebtBook will charge Customer an annual Subscription Fee as set forth in the DebtBook Quote. To the extent applicable, DebtBook will also charge Customer an Implementation Fee as set forth in the DebtBook Quote for the Premium Implementation Services. Other Terms. Unless otherwise provided in the Customer Terms, this A m end m e nt will become effective on the day immediately following the end of the current Term established in the Existing Order Form (the <Am e nd m en t Effective Date=). Except as expressly provided in this Amendment, the terms and provisions of the Agreement will remain unchanged and in full force and effect. Authority; Execution. Each of the undersigned represents that they are authorized to (1) execute and deliver this A m end m e nt on behalf of their respective party and (2) bind their respective party to the terms of the Agreement, and (3) sufficient funds have been appropriated and are available to pay any Fees due under the A g r eement in Customer9s current fiscal year. FIFTH ASSET, INC., D/B/A DEBTBOOK CITY OF WAUKEE, IA By: By: Name: Michael Juby Name: Title: coo Title: Notice Address Date Signed: PO Box 667950 Charlotte, NC 28266 Purchase Order Required: Yes No Attention: Chief Operating Officer legal@debtbook.com December 2023 F orm Exhibit A DebtBook Quote [See attached.] D ec em b e r 2023 F o r m Prepared For: City of Waukee, IA 230 W. Hickman Road Iburkhart@waukee.org Waukee, IA 50263 (515) 978-7919 Linda Burkhart | Finance Director Prepared By: Adam Fekini Customer Success Manager adam.fekini@debtbook.com Notice Address: PO Box 66 7 9 5 0 Charlotte, NC 28266 The Renewal Term under this Renewal Order Form is 3 year(s). The Application Services purchased under this Renewal Order Form include the Products listed below. The Services include the Application Services, the Onboarding Services, the Support Services, and, if applicable for any Product, the Implementation Services option indicated below. P r o d u c t s Description Year 1 2024 Tier 2 - Debt - 23DST2-2 DebtBook's debt manageme n t software-as-a-service application provided, if applicable, to Customer through access to the Application Services. - 2024 Tier 4 - Lease & Subscription - 23LSST4-2 BebtBook9s Lease & Subscription manag ement software-as-a-service application provided, if applicable, to Customer through access to the Application Services. Product Bundle Total $16,500 Total C o n t r a c t V a l u e 6/20/2024 Year 2 $18,200 Year 3 $20,000 $54,700 D e b t B oo k Exhibit B Customer Terms The additional terms set forth below constitute <Customer Terms= for ail purposes of the Agreement, apply to the Products and Services purchased under this Order Form, and modify any conflicting provision in the A g r ee m e n t . Exhibit C DEBTBOOK9S GENERAL TERMS & CONDITIONS Please carefully read these General Terms and Conditions (these <Terms & Conditions=) which govern Customer9s access and use of the Services described in the Order Form. By executing the Order Form and using any of the Services, Cust omer agrees to be bound by these Terms. 1. Definitions. <Aggregated Statistics= means data and information related to Customer9s use of the Services that is used by DebtBook in an aggregate and anonymized manner, including statistical and performance information related to the Services. <Agreement= means, collectively and to the extent applicable, the Order Form, any Customer Terms, these Terms & Conditions, and the Incorporated Documents, in each case as may be amended from time to time in accordance with their terms. <Application Obligations= means, collectively, each contractual or financial obligation or agreement managed by Customer using the Products made available to Customer through the Application Services. <Application Services= means the Products and other application-based services that DebtBook offers to Customer through access to the DebtBook application. The specific Products offered to Customer as part of the Application Services are limited to those Products expressly described in any Order Form then in effect. <Appropriate Security Measures= means, collectively, commercially reasonable technical and physical controls and safeguards intended to protect Cus tom er Data against destruction, loss, unauthorized disclosure, or unauthorized access by employees or contractors employed by DebtBook. <Authorized User= means any of Customer9s employees, consultants, contractors, or agents who are authorized by Customer to access and use any of the Services. <Customer= means the person or entity purchasing the Services as identified in the Order Form. <Customer Data= means, other than Aggregated Statistics, information, data, and other content, in any form or medium, that is transmitted by or on behalf of Customer or an Authorized User through the Services. <Customer Terms= means the terms set forth in or otherwise identified and incorporated into the Order Form. For the avoidance of doubt, <Customer Terms= does not include any purchase order or similar d oc um e n t generated by Customer unless such document is expressly identified and incorporated into the Order Form. <DebtBook= means Fifth Asset, Inc., d/b/a DebtBook, a Delaware corporation, and its permitted successor and assigns. <D ebt B ook IP= means (1) the Products, Services, Documentation, and Feedback, including all ideas, concepts, discoveries, strategies, analyses, research, developments, improvements, data, materials, products, documents, works of authorship, processes, procedures, designs, techniques, inventions, and other intellectual property, whether or not patentable or copyrightable, and all embodiments and derivative works of each of the foregoing in any form and media, that are developed, generated or produced by DebtBook arising from or related to the Product, Services, Documentation, or Feedback; and (2) any intellectual property provided to Customer or any Authorized User in connection with the foregoing other than Customer Data. <DebtBook Quote= means any pricing document identified and incorporated into each Order Form that may establish the Products, Services, Term, payment terms, and other relevant details applicable to each Customer purchase of Products and Services under such Order Form. <D oc u m en t a ti o n = means DebtBook9s end user documen tation and content, regardless of media, relating to the Products or Services made available from time to time on DebtBook9s website at https://support.debtbook.com. <Feedback= means any c o mments, questions, suggestions, or similar feedback transmitted in any m a nn e r to DebtBook, including suggestions relating to features, functionality, or changes to the DebtBook IP. <Guided Implementation Services= means DebtBook9s standard Implementation Services option, including basic implementation support, guidance, and training. <Governing State= means, if Customer is a Government Entity, the state in which Customer is located. If Customer is not a Government Entity, <Governing State= means the State of North Carolina. D ec em b e r 2023 F o r m <Government Entity= means any unit of state or local government, including states, counties, cities, towns, villages, school districts, special purpose districts, and any other political or governmental subdivisions and municipal corporations, and any agency, authority, board, or instrumentality of any of the foregoing. <Implementation Services= means DebtBook9s Guided Implementation Services or its Premium Implementation Services, in each case as requested by Customer and as provided to Customer on an annual basis. <Incorporated Documents= means, collectively, the Privacy Policy, the SLA, and the Usage Policy, as each may be updated from time to time in accordance with their terms. The Incorporated Documents, as amended, are incorporated into these Terms & Conditions by this reference. Current versions of the Incorporated Documents are available at https://www.debtbook.com/legal. <Initial Term= means the Initial Term established in the Order Form. <Onboarding Services= means onboarding services, support, and training as required to make the Application Services available to Cust omer during the Initial Term. <Order Form= mea ns each order d oc u m e n t (including, if applicable, any DebtBoo k Quote incorporated therein by reference) duly authorized by Customer and Debt Book for the purchase of any Products or Services in effect from time to time, as each such Order Form may be amended, modified, or replaced in accordance with its terms and these Terms & Conditions. <Premium Implementation Services= means DebtBook9s premium Implementation Services option, including implementation support, guidance, and training, review of Application Obligations, and entry of relevant Customer Data. <Pricing Tier= means, if applicable, Customer9s pricing tier for each Product as of the date of determination. <Privacy Policy= means, collectively, DebtBook9s privacy policy and any similar data policies generally applicable to all users of the Application Services, in each case as posted to DebtBook9s website and as updated from time to time in accordance with their terms. <Products= means, collectively, any products DebtBook may offer to Customer from time to time through the Application Services, in each case as established in any Order Form then in effect. <Renewal Term= means any renewal term established in accordance with the terms of the Agreement. <Services= means, collectively, the Application Services, the Onboarding Services, the Implementation Services, and the Support Services. For the avoidance of doubt, <Services= includes the underlying Products made available to Customer through access to the Application Services. <SLA= means the Service Level Addendum generally applicable to all users of the Application Services, as posted to DebtBook9s website and as updated from time to time in accordance with its terms. <Support Services= means the general maintenance services and technical support provided in connection with the Application, as more particularly described in the SLA. <Term= means, collectively, the Initial Term and, if applicable, each successive Renewal Term. <Usage Policy= means, collectively, DebtBook9s acceptable usage policy, any end user licensing agreement, or any similar policy generally applicable to all end users accessing the Application Services, in each case as posted to DebtBook9s website and as updated from time to time in accordance with its terms. Each capitalized term used but not otherwise defined in these Terms & Conditions has the meaning given to such term in the applicable Order Form. 2. Access and Use. (a) Provision of Access. Subject to the terms and conditions of the Agreement, DebtBook grants Customer and Customer9s Authorized Users a non-exclusive, non-transferable (except as permitted by these Terms) right to access and use the Application Services during the Term, solely for Customer9s internal use and for the Authorized Users9 use in accordance with the Agreement. DebtBook will provide to Customer the necessary passwords and network links or connections to allow Customer to access the Application Services. {b) Documentation License. Subject to the terms and conditions of the Agreement, DebtBook grants to Customer and Customer9s Authorized Users a non-exclusive, non-sublicensable, non-transferable (except as permitted by these Terms) license to use the Documentation during the Term solely for Customer9s and its Authorized User9s internal business purposes in connection with its use of the Services. D ec em b e r 2023 F o r m (c} Customer Responsibilities. Customer is responsible and liable for its Authorized Users9 access and use of the Services and Documentation, regardless of whether such use is permitted by the Agreement. Customer must use reasonable efforts to make all Authorized Users aware of the provisions applicable to their use of the Services, including the Incorporated Documents. (d) Use Restrictions. Customer may not at any time, directly or indirectly through any Authorized User, access or use the Services in violation of the Usage Policies, including any attempt to (1) copy, modify, or create derivative works of the Services or Docum entat ion, in whole or in part; (2) sell, license, or otherwise transfer or make available the Services or Documentat i o n except as expressly permitted by the Agreement; or (3) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to any software c o m p o n e n t of the Services, in whole or in part. Cust omer will not knowingly transmit any personally identifiable information to DebtBook or any other third-party through the Services. (e} Suspension. Notwithstanding anything to the contrary in the Agreement, DebtBoo k may temporarily suspend Customer's and any Authorized User9s access to any or all of the Services if: (1) Customer is more than 45 days late in making any payment due under, and in accordance with, the terms of the Agreement, (2) DebtBook reasonably determines that (A) there is a threat or attack on any of the DebtBook IP; (B) Customer9s or any Authorized User's use of the DebtBook IP disrupts or poses a security risk to the DebtBook IP or to any other customer or vendor of DebtBook; (C) Customer, or any Authorized User, is using the DebtBook IP for fraudulent or other illegal activities; or (D) DebtBook9s provision of the Services to Customer or any Authorized User is prohibited by applicable law; or (3) any vendor of DebtBook has suspended or terminated DebtBook9s access to or use of any third-party services or products required to enable Customer to access the Services (any such suspension, a <Service Suspension=). DebtBook will use commercially reasonable efforts to (i) provide written notice of any Service Suspension to Customer, (ii) provide updates regarding resumption of access to the Services, and (iii) resume providing access to the Services as soon as reasonably possible after the event giving rise to the Service Suspension is cured. DebtBook is not liable for any damage, losses, or any other consequences that Customer or any Authorized User may incur as a result of a Service Suspension. (f) Aggregated Statistics. Notwithstanding anything to the contrary in the Agreement, DebtBook may monitor Customer9s use of the Services and collect and compile Aggregated Statistics. As between DebtBook and Customer, all right, titte, and interest in Aggregated Statistics, and all intellectual property rights therein, belong to and are retained solely by DebtBook. DebtBook may compile Aggregated Statistics based on Customer Data input into the Services. DebtBook may (1) make Aggregated Statistics publicly available in compliance with applicable law, and (2) use Aggregated Statistics as permitted under applicable law so long as, in each case, DebtBook9s use of any Aggregated Statistics does not identify Customer or disclose Customer9s Confidential Information. 3. Services and Support. {a) Services Generally. Subject to the terms of the Agreement, DebtBook will grant Customer access to the Application Services during the Initial Term and, if applicable, each subsequent Renewal Term. As part of the onboarding process, DebtBook will provide Customer with the Onboarding Services and the level of Implementation Services indicated in the Order Form. DebtBook will provide Customer with the Support Services throughout the Term. (b) Implementation Services. D e b t B oo k will provide Implementation Services for each Product to the extent indicated for such Product in the applicable Order Form. Unless DebtBook has agreed to provide Premium Implementation Services for any such Product in accordance with this subsection, DebtBook will provide Customer with Guided Implementation Services for such Product at no additional charge. At Customer9s request, D e b t B oo k will identify in an Order Form those Products for which DebtBook will provide Premium Implementation Services. For each Product indicated for Premium Implementation Services, DebtBook will charge Customer a one-time Fee for the Premium Implementation Services as set forth in such Order Form. Customer agrees to cooperate in good faith and to respond in a timely manner to any reasonable request for data or information DebtBook may require to complete the Implementation Services. DebtBook is not obligated to provide any Implementation Services after the date that is 180 days after the Effective Date of the Order Form pursuant to which DebtBook is providing such Implementation Services. {c) Service Levels and Support. Subject to the terms and conditions of the Agreement, DebtBook will make the Application Services and Support Services available in accordance with the SLA. 4. Fees and Payment. (a) Fees. Customer will pay DebtBook the fees set forth in each Order Form (the <Fees=). DebtBook will invoice Customer for all Fees in accordance with the invoicing schedule and requirements set forth in each Order Form. Customer must pay all Fees in US dollars within 30 days of its receipt of a valid invoice unless other payment terms are set forth in the Customer Terms. if Customer is a Government Entity, then Customer9s obligation to pay any Fees under the Agreement is subject in all respects to the requirements and limitations of the Governing State9s prompt payment act, as amended. Except as expressly provided in the Agreement, DebtBook does not provide refunds of any paid Fees. Unless otherwise provided in the Customer Terms, and to the extent permitted by applicable law, if Customer fails to make any payment when due, DebtBook may, without D ec em b e r 2023 F o r m limiting any of its other rights, charge interest on the past due amount at the lowest of (1) the rate of 1.5% per month, (2) the rate established in any Customer Term, or (3) the maximum rate permitted under applicable law. (b) Taxes. All Fees and other amounts payable by Customer under the Agreement are exclusive of taxes and similar assessments. Unless Customer is exempt from making any such payment under applicable law or regulation, Customer is responsible for all applicable sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any federal, state, or local governmental or regulatory authority on any amount s payable by Cust omer under the Agreement, other than any taxes imposed on DebtBook9s income. 5. Confidential Information. (a) From time to time during the Term, either party (the <Disclosing Party9) may disclose or make available to the other party (the <Receiving Party=) information about the Disclosing Party's business affairs, products, confidential intellectual property, trade secrets, third-party confidential information, and other sensitive or proprietary information, whether in written, electronic, or other form or media, that is marked, designated, or otherwise identified as <confidential=, or which a reasonable person would understand to be confidential or proprietary under the circumstances (collectively, <Confidential Information=). For the avoidance of doubt, DebtBook9s Confidential information includes the DebtBook IP and the Application Services source code and specifications. As used in the Agreement, <Confidential Information= expressly excludes any information that, at the time of disclosure is (1) in the public domain; (2) known to the receiving party at the time of disclosure; (3) rightfully obtained by the Receiving Party on a non-confidential basis from a third party; or (4) independently developed by the Receiving Party. (b) To the extent permitted by applicable law, the Receiving Party hold the Disclosing Party9s Confidential Information in strict confidence and may not disclose the Disclosing Party's Confidential Information to any person or entity, except to the Receiving Party9s employees, officers, directors, agents, subcontractors, financial advisors, and attorneys who have a need to know the Confidential Information for the Receiving Party to exercise its rights or perform its obligations under the Agreement or otherwise in connection with the Services. Notwithstanding the foregoing, each party may disclose Confidential information to the limited extent required (1) in order to comply with the order of a court or other governmental body, or as otherwise necessary to comply with applicable law, provided that the party making the disclosure pursuant to the order must first give written notice to the other party; or (2) to establish a party9s rights under the Agreement, including to make required court filings. (c) On the expiration or termination of the Agreement, the Receiving Party must promptly return to the Disclosing Party all copies of the Disclosing Party9s Confidential Information, or destroy all such copies and, on the Disclosing Party9s request, certify in writing to the Disclosing Party that such Confidential Information has been destroyed. (d) Each party9s obligations under this Section are effective as of the Effective Date and will expire three years from the termination of the Agreement; provided, however, with respect to any Confidential Information that constitutes a trade secret (as determined under applicable law), such obligations of non-disclosure will survive the termination or expiration of the Agreement for as long as such Confidential Information remains subject to trade secret protection under applicable taw. {e) Notwithstanding anything in this Section to the contrary, if Customer is a G o v e r n me nt Entity, then DebtBook expressly agrees and understands that Customer's obligations under this Section are subject in all respects to, and only enforceable to the extent permitted by, the public records laws, policies, and regulations of the Governing State. 6. Intellectual Property. (a) DebtBook IP. As between Customer and DebtBook, DebtBook owns all right, title, and interest, including all intellectual property rights, in and to the DebtBook IP. (b) Customer Data. As between Customer and DebtBook, Customer owns all right, title, and interest, including all intellectual property rights, in and to the Customer Data. Customer hereby grants to DebtBook a non-exclusive, royalty-free, worldwide license to reproduce, distribute, sublicense, modify, prepare derivative works based on, and otherwise use and display the Customer Data and perform all acts with respect to the Customer Data as may be necessary or appropriate for DebtBook to provide the Services to Customer. (c) Effect_of Termination. Without limiting either party9s obligations under Section 5 of the Agreement, DebtBook, at no further charge to Customer, will (1) provide Customer with temporary access to the Application Services for up to 60 days after the termination of the A gree me n t to permit Customer to retrieve its Customer Data in a commercially transferrable format and (2) use commercially reasonable efforts to assist Customer, at Customer9s request, with such retrieval. After such period, DebtBook may destroy any Customer Data in accordance with DebtBook9s data retention policies. 7. Limited Warranties. D e c e mb er 2023 F o r m (a) Functionality & Service Levels. During the Term, the Application Services will operate in a manner consistent with general industry standards reasonably applicable to the provision of the Application Services and will conform in all material respects to the Documentation and service levels set forth in the SLA when accessed and used in accordance with the Documentation. Except as expressly stated in the SLA, DebtBoo k does not make any representation, warranty, or guarantee regarding availability of the Application Services, and the remedies set forth in the SLA are Customer9s sole remedies and DebtBook9s sole liability under the limited warranty set forth in this paragraph. (b) Security. DebtBoo k has implemented Appropriate Security Measures and has made commercially reasonable efforts to ensure its licensors and hosting providers, as the case may be, have implement e d Appropriate Security Measures intended to protect Customer Data. (c) EXCEPT FOR THE WARRANTIES SET FORTH IN THIS SECTION, DEBTBOOK IP IS PROVIDED <AS IS,= AND DEBTBOOK HEREBY DISCLAIMS ALL WARRANTIES, W HE T HE R EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. DEBTBOOK SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. EXCEPT FOR THE LIMITED W A RR A N T Y SET FORTH IN THIS SECTION, DEBTBOOK MAKES NO W A RR A N T Y OF ANY KIND THAT THE D E B T B OO K IP, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, WILL MEET CUSTOMER9S OR ANY OTHER PERSON9S REQUIREMENTS, OPERATE W I T HOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR W O R K WITH ANY SOFTWARE, SYSTEM, OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF H AR M FU L CODE, OR ERROR FREE. (d} DebtBook exercises no control over the flow of information to or from the Application Service, DebtBook9s network, or other portions of the Internet. Such flow depends in large part on the performance of Internet services provided or controlled by third parties. At times, actions or inactions of such third parties can impair or disrupt connections to the Internet. Although DebtBook will use commercially reasonable efforts to take all actions DebtBook deems appropriate to remedy and avoid such events, DebtBook cannot guarantee that such events will not occur. ACCORDINGLY, DEBTBOOK DISCLAIMS ANY AND ALL LIABILITY RESULTING FROM OR RELATING TO ALL SUCH EVENTS, AND EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE AGREEMENT, ANY OTHER ACTIONS OR INACTIONS CAUSED BY OR UNDER THE CONTROL OF A THIRD PARTY. 8. Indemnification. (a) DebtBook Indemnification. {i) DebtBook will indemnify, defend, and hold harmless Customer from and against any and all losses, damages, liabilities, costs (including reasonable attorneys9 fees) (collectively, <Losses=) incurred by Customer resulting from any third-party claim, suit, action, or proceeding (<Third-Party Claim=) that the Application Services, or any use of the Application Services in accordance with the Agreement, infringes or misappropriates such third party9s US patents, copyrights, or trade secrets, provided that Customer promptly notifies DebtBook in writing of the Third-Party Claim, reasonably cooperates with DebtBook in the defense of the Third-Party Claim, and allows DebtBook sole authority to control the defense and settlement of the Third-Party Claim. (ii If such a claim is made or appears possible, Customer agrees to permit DebtBook, at DebtBook9s sole expense and discretion, to (A) modify or replace the DebtBook IP, or c o m p o n e n t or part of the DebtBook IP, to make it non-infringing, or (B) obtain the right for Customer to continue use. If DebtBook determines that neither alternative is reasonably available, DebtBook may terminate the Agreement in its entirety or with respect to the affected c o m p o n e n t or part, effective immediately on written notice to Customer, so long as, in each case, DebtBook promptly refunds or credits to Customer all amounts Customer paid with respect to the DebtBook IP that Customer cannot reasonably use as intended under the Agreement. {iii) DebtBook9s indemnification obligation under this Section will not apply to the extent that the alleged infringement arises from Customer9s use of the Application Services in combination with data, software, hardware, equipment, or technology not provided or authorized in writing by DebtBook or modifications to the Application Services not m a d e by DebtBook. (b) Sole Remedy. SECTION 8(a) SETS FORTH CUSTOMER9S SOLE REMEDIES AND DEBTBOOK9S SOLE LIABILITY FOR ANY ACTUAL, THREATENED, OR ALLEGED CLAIMS THAT THE SERVICES INFRINGE, MISAPPROPRIATE, OR OTHERWISE VIOLATE ANY THIRD PARTY9S INTELLECTUAL PROPERTY RIGHTS. IN NO EVENT WILL DEBTBOOK9S LIABILITY UNDER SECTION 8(a) EXCEED $1,000,000. (c) Customer Indemnification. Customer will indemnify, hold harmless, and, at DebtBook9s option, defend DebtBook from and against any Losses resulting from any Third-Party Claim that the Customer Data, or any use of the Customer Data in accordance with the Agreement, infringes or misappropriates such third party9s intellectual property rights and any Third- Party Claims based on Customer9s or any Authorized User9s negligence or willful misconduct or use of the Services in a manner not authorized by the Agreement. D E B T B OO K EXPRESSLY A G REES THAT THIS PROVISION WILL NOT APPLY TO ANY C U S T O M E R D ec em b e r 2023 F o r m THAT IS A G O V E R N M E N T ENTITY TO THE EXTENT SUCH INDEMNIFICATION OBLIGATIONS ARE PROHIBITED UNDER APPLICABLE LAW. 9. Limitations of Liability. EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS SECTION, IN NO EVENT WILL EITHER PARTY BE LIABLE UNDER OR IN CONNECTIO N WITH THE A G R EE M E N T UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES, REGARDLESS OF W HE T HE R EITHER PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR D AM AG ES OR SUCH LOSSES OR D A M A G E S WERE OTHERWISE FORESEEABLE. EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS SECTION, IN NO EVENT WILL THE AGGREGATE LIABILITY OF DEBTBOOK ARISING OUT OF OR RELATED TO THE A G R EE M E N T UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT {INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE EXCEED THE TOTAL A M O U N T S PAID TO DEBTBOOK UNDER THE A G R EE M E N T IN THE 12-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION DO NOT APPLY TO CLAIMS PURS UANT TO SECTION 8. 10. Term and Termination. {a) Term. Except as the parties may otherwise agree in the Cus tom er Terms, or unless terminated earlier in accordance with the Agreement: (i) the Agreement will automatically renew for successive 12-month Renewal Terms unless either party gives the other party written notice of non-renewal at least 30 days before the expiration of the then-current term; and (ii each Renewal Term will be subject to the same terms and conditions established under the Agreement, with any Fees determined in accordance with DebtBook9s then-current pricing schedule, as provided to Customer at least 60 days before the expiration of the then-current term. (b) Termination. In addition to any other express termination right set forth in the Customer Terms: (i) DebtBook may terminate the A g ree me n t immediately if Customer breaches any of its obligations under Section 2 or Section 5; (ii) Customer may terminate the A g ree me n t in accordance with the SLA; (iii) either party may terminate the Agreement, effective on written notice to the other party, if the other party materially breaches the Agreement, and such breach: (A) is incapable of cure; or (B) being capable of cure, remains uncured 30 days after the non-breaching party provides the breaching party with written notice of such breach; (iv) if Customer is a Government Entity and sufficient funds are not appropriated to pay for the Application Services, then Customer may terminate the Agreement at any time without penalty following 30 days prior written notice to DebtBook; or (v) either party may, to the extent permitted by law, terminate the Agreement, effective immediately on written notice to the other party, if the other party b e comes insolvent or is generally unable to pay, or fails to pay, its debts as they become due or otherwise becomes subject, voluntarily or involuntarily, to any proceeding under any domestic or foreign bankruptcy or insolvency law. (c) Survival. Only this Section and Section 1 (Definitions), Sections 4 through 6 (Fees; Confidential Information; Intellectual Property), Section 7(c} (Disclaimer of Warranties), and Sections 8, 9 and 12 (Indemnification; Limitations of Liability; Miscellaneous) will survive any termination or expiration of the Agreement. 11. independent Contractor. The parties to the A gree me n t are independent contractors. The A g ree m e nt does not create a joint venture or partnership between the parties, and neither party is, by virtue of the Agreement, authorized as an agent, employee, or representative of the other party. 12. Miscellaneous. (a) Governing Law; Submission to Jurisdiction. The A gree me n t will be governed by and construed in accordance with the laws of the Governing State, without regard to any choice or conflict of law provisions, and any claim arising out of the Agreement may be brought in the state or federal courts located in the Governing State. Each party irrevocably submits to the jurisdiction of such courts in any such suit, action, or proceeding, (b)} Entire Agreement; Order of Precedence. The Order Form, the Customer Terms, the Terms & Conditions, and the Incorporated Documents constitute the complete Agreement between the parties and supersede any prior discussion or representations regarding Customer9s purchase and use of the Services. December 2023 F o r m To the extent any conflict exists between the terms of the Agreement, the documents will govern in the following order or precedence: (1) the Customer Terms, (2) Order Form, (3) the Terms & Conditions, and (4) the incorporated Documents. No other purchasing order or similar instrument issued by either party in connection with the Services will have any effect on the Agreement or bind the other party in any way. (c) A m e n d m e n t ; Waiver. No a m e n d m e n t to the Order Form, the Terms & Conditions, or the Cust omer Terms will be effective unless it is in writing and signed by an authorized representative of each party. DebtBook may update the Incorporated Documents from time-to-time following notice to Customer so long as such updates are generally applicable to all users of the Services. No waiver by any party of any of the provisions of the Agreement will be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in the Agreemen t, no failure to exercise, delay in exercising, or any partial exercise of any rights, remedy, power, or privilege arising from the A g ree me n t will in any way waive or otherwise limit the future exercise of any right, remedy, power, or privilege available under the Agreement. (d} Notices. All notices, requests, consents, claims, demands, and waivers under the Agreement (each, a <Notice=) must be in writing and addressed to the recipients and addresses set forth for each party on the Order Form (or to such other address as DebtBook or Customer may designate from time to time in accordance with this Section). All Notices must be delivered by personal delivery, nationally recognized overnight courier (with all fees pre-paid), or email (with confirmation of transmission), or certified or registered mail (in each case, return receipt requested, postage pre-paid). (e) Force Majeure. In no event will either party be liable to the other party, or be deemed to have breached the Agreement, for any failure or delay in performing its obligations under the Agreement (except for any obligations to make payments), if and to the extent such failure or delay is caused by any circumstances beyond such party's reasonable control, including acts of God, flood, fire, earthquake, pandemic, epidemic, problems with the Internet, shortages in materials, explosion, war, terrorism, invasion, riot or other civil unrest, strikes, labor stoppages or s l owd o w ns or other industrial disturbances, or passage of law or any action taken by a governmental or public authority, including imposing an embargo. (f) Severability. If any provision of the Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other term or provision of the Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. (g) Assignment. Either party may assign its rights or delegate its obligations, in whole or in part, on 30 days prior written notice to the other party, to an affiliate or an entity that acquires all or substantially all of the business or assets of such party, whether by merger, reorganization, acquisition, sale, or otherwise. Except as stated in this paragraph, neither party may assign any of its rights or delegate any of its obligations under the Agreement without the prior written consent of the other party, which consent may not be unreasonably withheld, conditioned, or delayed. The Agreement is binding on and inures to the benefit of the parties and their permitted successors and assigns. (h) Marketing. Neither party may issue press releases related to the Agreement without the other party9s prior written consent. Unless otherwise provided in the Customer Terms, either party may include the name and logo of the other party in lists of customers or vendors. (i) State-Specific Certifications & Agreements. If Customer is a G o ve r n m e n t Entity and to the extent required under the laws of the Governing State, DebtBook hereby certifies and agrees as follows: (i) DebtBook has not been designated by any applicable government authority or body as a company engaged in the boycott of Israel under the laws of the Governing State; (ii) DebtBook is not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in the Agreement by any governmental department or agency of the Governing State; (iii) DebtBook will not discriminate against any employee or applicant for employment because of race, ethnicity, gender, gender identity, sexual orientation, age, religion, national origin, disab y, color, ancestry, citizenship, genetic information, political affiliation or military/veteran status, or any other status protected by federal, state, or local law; {iv) DebtBook will verify the work authorization of its employees using the federal E-Verify program and standards as promulgated and operated by the United States Department of Homeland Security and, if applicable, will require its subcontractors to do the same; and (v) Nothing in the Agreement is intended to act as a waiver of immunities that Customer has as a matter of law as a Government Entity under the laws of the Governing State, including but not limited to sovereign or D ec em b e r 2023 F o r m governmental immunity, public officers or official immunity or qualified immunity, to the extent Customer is entitled to such immunities. (j) Execution. Any d o c u m e n t executed and delivered in connection with the A g r eem e n t may be executed in counterparts, each of which is deemed an original, but all of which together are deemed to be one and the same agreement. To the extent permitted by applicable law, electronic signatures may be used for the purpose of executing the Order Form by email or other electronic means. Any document delivered electronically and accepted is deemed to be <in writing= to the same extent and with the same effect as if the document had been signed manually. D ec em b e r 2023 F o r m Appendix | Existing Order Form(s [See attached.] D ec em b e r 2023 F o r m R E N E W A L O R D E R FORM Fifth Asset, inc., d/b/a DebtBook (<DebtBook=) Is pleased to provide City of Waukee, IA (<Customer=) with the Services subject to the terms established in this Order Form, including DebtBook9s Price Quote attached as Exhibit A and incorporated herein by this reference (the <DebtBook Quote=). On and after the Effective Date listed below, this Order Form supersedes and replaces the Order Form previously executed and delivered by DebtBook and the Customer (the <Original Order Form=). This Order Form may be modified or replaced from time to time by a subsequent Order Form duly executed and delivered by each party in connection with any R e n ewal Term. The Services are subject to DebtBook9s General Terms & Conditions, which were provided to Customer in connection with the execution and delivery of the Original Order Form (the <Terms & Conditions=), and the incorporated D o c u m e n t s referenced in the Terms & Conditions. Each capitalized term used but not defined in this Order Form has the m e a n i n g given in the Terms & Conditions. O r d e r Form Detaiis 22 | Billing Frequency: Annually - Initial Term End Date: 1 0/0 1/2 02 4 Payment Terms: Net 30 Initial Pricing Tier: 3 See the DebtBook Quote for more details | Services. Subject to the terms described in this Order Form, DebtBook will grant Customer access to the Application Services during the Initial Term described above and, if applicable, each subsequent Renewal Term. As part of the onboarding process, D eb tB oo k will provide C u s t o m er with the O n b o a r d i n g Services and, if requested, the I m p l e mentation Services. D eb tB oo k will also provide C us to m e r with the Support Services throughout the Term. Fees. DebtBook will charge Customer (1) a recurring Subscription Fee for Customer's access to the Onboarding Services, the Application Services, and the Support Services and (2) if applicable, an I m p l e mentation Fee for the Implementation Services, in each case as set forth in the DebtBook Quote and this Order Form. Generally, DebtBook sets Fees using its standard pricing schedule for the Services based on the Customer's applicable Pricing Tier, which is based on the total number and amount of the Customer9s Application Obligations at the time of determination. DebtBook9s current pricing schedule and Pricing Tiers are set forth in the DebtBook Quote, which will remain in effect with respect to Customer throughout the Initial Term. The Initial Pricing Tier indicated above is based on Customer's good faith estimate of its Application Obligations as of the Effective Date. The Subscription Fees to be charged as provided in the D e b t B ook Quote will not change during the Initial Term, regardless of any change to the actual n u m b e r or a m o u n t of the Customer9s Application Obligations during the Initial Term. I m p l e m e n ta ti on Services. At Customer9s request, D e bt B oo k will provide I m plemen t a tion Services to C us to m e r for a 12-month period, with each such period beginning, if applicable, on the Effective Date and on each anniversary of the Effective Date thereafter (each, an <Implementation Period=). Customer may request Implementation Services at any time during the Term. If Implementation Services are requested for any Implementation Period, then the Implementation Fee will be based on the aggregate number and amount of the Customer9s Application Obligations at the beginning of such Implementation Period. The Implementation Fee will be due and payable at the later of (1) the beginning of the applicable i m plemen t a tion Period or (2) the date on which C us to m e r requests I m p l e m e n t a t i o n Services for such I m p l ementation Period, and will entitle Customer, in each case, to I m plemen t a tion Services at the applicable Pricing Tier through the end of the I m p l ementation Period then in effect. For any I m p l ementation Period, if the total n u m b e r or a m o u n t of Customer's Application Obligations implemented causes Customer's applicable Pricing Tier to increase, then DebtBook will charge Customer an additional I m plemen t a tion Fee such that the total I m p l ementation Fee charged for such I m p l ementation Period equals the Implementation Fee applicable to the increased Pricing Tier as set forth in the DebtBook Quote. August 2022 F o r m Billing. Unless otherwise provided in the Order Form or the Customer Terms, all Fees will be due and payable in advance on the terms indicated above, and each invoice will be emailed to the Customer9s billing contact indicated below. Renewal Term. The Agreement is subject to renewal on the. terms set forth in the Terms & Conditions. The Pricing Tier applicable for each Renewal Term will be determined based on the aggregate number and amount of the Customer9s Application Obligations at the time of renewal. Termination. The A g r ee m e n t is subject to early termination on the terms set forth in the T e r m s & Conditions. Entire Agreement, By executing this Order Form, each party agrees.to be bound by this Order Form, the Terms & Conditions, the Incorporated Documents, and any Customer Terms. This Order Form, the C us to m e r Terms, the Terms & Conditions, and.the Incorporated D o c u m e n t s constitute the complete <Agreement= between the parties and supersede any prior discussion or representations regarding the Customer9s purchase and use of the Services. Intellectual Property. Except for the limited rights and licenses expressly granted to Customer under this Order Form and the Terms. & Conditions, nothing in the A g r ee m e n t grants to C us t om e r or any third party any intellectual property rights or other right, title, or interest in or to the D e b t B ook IP. EXCEPT FOR THE WARRAN TIES. SET FORTH IN THE T ER MS & CONDITIONS, 8 D E B T B OO K IP 1s P RO V ID E D <AS IS,= AND D E B T B OO K DISCLAIMS ALL W A RRANTIES, W H E T H E R EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED W A RR A N T I E S OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND N O N-I NF R I N G E M E N T AND ALL W A RR A N T I E S ARISING F R O M COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN ADDITION, TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES9 LIABILITIES UNDER THE A G R EE M E N T ARE LIMITED AS SET FORTH IN THE T E RM S & CONDITIONS. Notices. Any Notice delivered under the A g r ee m e n t will be delivered to the address below each party's signature below. August 2 0 22 F o r m Authority; Execution. E a c h of the undersigned represents that they are authorized to (1) execute and deliver this Order Form on behalf of their respective party and (2) bind their respective party to the terms of the Agreement. This Order Form and any other documents executed and delivered in connection with the _ Agreement may be executed in counterparts, each of which is deemed an original, but all of which together are d ee m e d to be one and the s a m e agreement. To the extent permitted by applicable law, electronic signatures may be used for the purpose of executing the Order Form by email or other electronic means. Any document delivered electronically and accepted is deemed to be <in writing= to the same extent and with the same effect as if the document had been signed manually. FIFTH ASSET, INC., D/B/A DEBTBOOK By: <gpl. P e a u Tyler Traudt Title: CEO 300 W. S u mm i t Avenue, Suite 110 Charlotte, NC 2 8 2 0 3 Attention: Chief Executive Officer tyler.traudt@debtbook.com CITY OF WAUKEE, IA By: S o n d B u l h o r - N a me: Lihda | Burkhart Title: Finance Director Notice Address 230 W. H i c k m a n Road Waukee, IA 50263 Attention: Linda Burkhart l b urk h art @ wau k ee.o r g Billing Contact 230 W. H i c k m a n Road Waukee, IA 50263 Attention: Linda Burkhart i b urkh a rt@w a u kee .o rg August 2022 F o r m