HomeMy WebLinkAbout2019-10-21-J01J 2019 Emergency Operations PlanAGENDA ITEM:
CITY OF WAUKEE, IOWA
CITY COUNCIL MEETING COMMUNICATION
MEETING DATE: October 21, 2019
AGENDA ITEM:Consideration of approval of a resolution approving 2019 City of Waukee
Emergency Operations Plan
FORMAT:Consent Agenda
SYNOPSIS INCLUDING PRO & CON: The City of Waukee Emergency Operations Plan was
developed to establish a comprehensive, all-hazards approach to incident
management across a spectrum of activities including response, recovery and
mitigation.
FISCAL IMPACT INCLUDING COST/BENEFIT ANALYSIS: No fiscal impact other than
continuing education and training on emergency management operations.
COMMISSION/BOARD/COMMITTEE COMMENT:
STAFF REVIEW AND COMMENT: Staff recommends approval.
RECOMMENDATION: Approve the resolution.
ATTACHMENTS: I. Proposed Resolution
II. 2019 City of Waukee Emergency Operations Plan
PREPARED BY: Clint Robinson
REVIEWED BY:
PUBLIC NOTICE INFORMATION –
NAME OF PUBLICATION:
DATE OF PUBLICATION:
J1J
THE CITY OF WAUKEE, IOWA
RESOLUTION 19-
APPROVING 2019 CITY OF WAUKEE EMERGENCY OPERATIONS PLAN
IN THE NAME AND BY THE AUTHORITY OF THE CITY OF WAUKEE, IOWA
WHEREAS, the City of Waukee, Dallas County, State of Iowa, is a duly organized Municipal
Organization; AND,
WHEREAS, it is recommended that the City of Waukee establish an Emergency Operations
Plan to outline the actions and roles necessary to provide a coordinated response within the City
in the event of natural, human-caused or technological emergencies; AND,
WHEREAS, the City of Waukee Emergency Operations Plan was developed to establish a
comprehensive, all-hazards approach to incident management across a spectrum of activities
including response, recovery and mitigation.
NOW THEREFORE BE IT RESOLVED by the City Council of the City of Waukee that the
2019 City of Waukee Emergency Operations Plan is hereby approved.
Passed by the City Council of the City of Waukee, Iowa, and approved the 21st day of October,
2019.
____________________________
William F. Peard, Mayor
Attest:
___________________________________
Rebecca D. Schuett, City Clerk
RESULTS OF VOTE: AYE NAY ABSENT ABSTAIN
Anna Bergman
R. Charles Bottenberg
Courtney Clarke
Shelly Hughes
Larry R. Lyon
2019
Emergency
Operation Plan
CITY OF WAUKEE
1
Contents
Introduction ................................................................................................................................... 2
Authorities & References ............................................................................................................. 3
Record of Changes .................................................................................................................. 4
Record of Distribution ............................................................................................................... 5
Purpose .......................................................................................................................................... 6
Situation ......................................................................................................................................... 6
Assumptions ................................................................................................................................... 6
Concept of Operations ............................................................................................................... 6
Activation ...................................................................................................................................... 7
Plan Development & Maintenance ........................................................................................ 12
Annex Table of Contents ........................................................................................................... 13
Annex 1: Disaster Declaration ............................................................................................... 14
Annex 2: Emergency Operations Center Organizational Chart ...................................... 15
Annex 3: City Operations Center Functions ........................................................................ 16
Annex 4: Position Checklists ................................................................................................... 17
Annex 5: Emergency Support Functions .............................................................................. 22
ESF 1 – Transportation.......................................................................................................... 22
ESF 2 – Communications .................................................................................................... 23
ESF 3 – Public Works ............................................................................................................ 28
ESF 4 – Firefighting ............................................................................................................... 32
ESF 5 – Emergency Management ..................................................................................... 33
ESF 6 – Mass Care, Housing and Human Services........................................................... 35
ESF 7 – Resource Support ................................................................................................... 36
ESF 8 – Public Health and Medical Services .................................................................... 37
ESF 9 – Search and Rescue ................................................................................................ 40
ESF 10 – Hazardous Materials ............................................................................................. 41
ESF 11 – Pet Care ................................................................................................................. 41
ESF 12 – Energy ..................................................................................................................... 42
ESF 13 – Public Safety & Security ....................................................................................... 43
ESF 14 – Mitigation ............................................................................................................... 45
ESF 15 – Public Information ................................................................................................. 46
Glossary of Terms ..................................................................................................................... 50
2
Multi Hazard Emergency Operations Plan
Introduction
The City of Waukee Emergency Operations Plan (EOP) was developed to establish a
comprehensive, all-hazards approach to incident management across a spectrum of
activities including response, recovery, and mitigation.
The City of Waukee Emergency Operations Plan provides a framework to:
•Reduce the loss of life and property of Waukee residents and visitors due to
natural, man-made (human caused), or technological emergencies.
•Manage emergency operations within the City of Waukee by coordinating the
use of resources available within the City of Waukee, county government,
private sector partners, state and federal agencies.
•Recover from emergencies by providing the rapid and orderly initiation of
restoration and rehabilitation of persons and property affected by emergencies.
The City of Waukee Emergency Operations Plan (EOP) is an overview of Waukee’s
emergency response organization and policies. It cites the legal authority for
emergency operations, summarizes the situations addressed by the EOP, explains the
general concept of operations, and assigns responsibilities for emergency planning and
operations.
Its primary intended audience consists of the executive leadership team of the city
including elected officials, the City Administrator, Chiefs, Department Directors and their
designees.
This plan utilizes the National Incident Management System (NIMS) in all aspects of the
management of a disaster. NIMS is a comprehensive approach to incident
management that is applicable at all jurisdictional levels and across functional
disciplines. NIMS employs two levels of incident management structures, depending on
the nature of the incident. The two structures are: The Incident Command System (ICS)
which is the backbone of our plan for on scene operations, and the Multiagency
Coordination System (MACS) which is the structure for Emergency Operations Center
(EOC) operations. EOC operations may include one jurisdiction or require coordinated
efforts from multiple agencies and political jurisdictions.
Regardless of scale or complexity, the City of Waukee will utilize the processes,
protocols, and procedures established through the National Incident Management
System. That system standardizes incident management for all hazards across all levels
of government and is based on the Incident Command System and the Unified
Command System for command and management of emergency responses.
3
Authorities & References
Emergency Management, Chapter 29C, 2019 Code of Iowa, which provides the
authority and direction for emergency management services of planning,
administration, coordination, training and support for local governments.
The Comprehensive Emergency Plan adheres to Iowa Code Chapter 605-7.
Code of Iowa Section 22.7(50)(2019), which provides for confidentiality of certain
security procedure and emergency preparedness information.
Local Ordinance- Code of Ordinances City of Waukee (Chapter 15, 372.14 Mayor
Declaration).
•Authorities
IAC 372.14 Mayor/Mayor Pro-tem
IAC 102 Fire Authority as it relates to emergency enactment
IAC 804.6/80B.6 Police Authorities
Code of Ordinances, City of Waukee
14 CFR 91.137 (Temporary Flight Restriction)
Dallas County Comprehensive Emergency Plan
Polk County Comprehensive Emergency Plan
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Record of Changes
Change # Date Part Affected Date Posted Who Posted
1 2019-Oct Plan Adoption 2019-10-19 Robinson
6
Purpose
It is the purpose of this plan to outline the actions and roles necessary to provide a
coordinated response within the City of Waukee. This plan provides guidance to
agencies within the City of Waukee with a general concept of potential emergency
assignments before, during, and following emergency situations. It also provides for the
systematic integration of government and private sector organizations outside the City
of Waukee. This plan is further intended to reduce the loss of life and property by
providing an efficient, comprehensive organizational structure for emergency
preparedness, response, recovery, and mitigation.
Situation
The city is exposed to many hazards, all of which have the potential for disrupting the
community, creating damage, and cause injury or death to our citizens. Those hazards
which could have a significant effect on the population and/or property are, but not
limited to; flooding, thunderstorms, hazardous materials, tornadoes, winter storms, high
winds, civil disorder, power failure, and acts of terrorism.
Assumptions
While risk mitigation is ongoing, Waukee is likely to face continued exposure to a wide
range of hazards both present and future. Major incidents such as train wrecks, plane
crashes, explosions, major fires, or the release of hazardous substances are possible
occurrences within the City of Waukee.
Government officials will continue to recognize their responsibilities with regard to the
public safety and exercise their authority to implement this emergency operation plan
in a timely manner when confronted with real or threatened disasters.
The City of Waukee has the primary responsibility for the preservation of life and
property within its jurisdiction. It is the commitment of the City of Waukee to protect life
and property from the effects of hazardous events.
Concept of Operations
This plan is based on the concept that emergency functions for departments involved
in emergency management will generally parallel their normal, day-to-day functions. To
the extent possible, the same personnel and material resources will be employed in
both day-to-day operations as well as during emergencies. Day-to-day functions that
do not contribute directly to the emergency operation may be suspended for the
duration of any emergency.
During geographically wide spread events it should be assumed outside resources will
not be readily available to assist the City of Waukee, and will likely need to be
coordinated on a priority basis with neighboring county Emergency Operations Centers
(EOC’s).
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Other levels of government provide resources not available at the local level. When the
emergency exceeds local government's capability to respond, assistance will be
requested through the Dallas County and/or Polk County Emergency Operations
Center (EOC). When the emergency exceeds county’s capability to respond,
assistance from the state government will be requested through the State of Iowa
Emergency Operations Center (SEOC). The federal government will provide assistance
and resources to the state where needed. Federal assistance usually is extended to aid
in recovery from major disasters.
The City of Waukee interacts daily with municipalities on our eastern border
(Urbandale, Clive and West Des Moines) in many aspects of government
including public works, police, fire, and Westcom communications. These cities
utilize Polk Co Emergency Management as their primary agency. It should be
assumed that some integration with Polk County Emergency Management will
likely occur during geographically diverse emergencies. Dallas County
Emergency Management Agency is the City of Waukee’s primary agency.
Four Phases of Management
1.Mitigation activities are those that eliminate or reduce the probability of a disaster
occurring. It also includes those long-term actions that lessen the undesirable effects
of unavoidable hazards.
2.Preparedness actions serve to develop the response capabilities needed in the
event an emergency should arise. Planning, training and exercises are among the
activities conducted under this phase.
3.Response is the actual providing of emergency services during a crisis. These actions
help to reduce casualties and damage, and speed recovery. Response activities
include warning, evacuation, rescue, and similar operations.
4.Recovery is both a short-term and long-term process. Short-term operations seek to
restore vital services to the community and to provide the basic needs of the public.
Long-term recovery focuses on restoring the community to its normal, or improved,
state of affairs. Examples of recovery actions include restoration of non-vital
government services and reconstruction in damaged areas. The recovery period
offers an opportune time to institute mitigation measures, particularly those related
to the recent disaster.
Activation
The Fire Chief, the Police Chief, the City Administrator, or the designee of any of these
will have primary responsibility for the activation of the plan. He/she will activate the
appropriate agencies/personnel to mitigate the disaster.
The City EOC Director is responsible for coordinating the response of
agencies/personnel and coordinating the response with county officials if county or
other assistance is necessary. Should an event require county, state or federal support,
the City will attempt to appoint a liaison to the Dallas County EOC, if activated.
The following steps should be taken when activating the plan:
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1.Notify the Incident Management Team (IMT) to respond to specified location
(based on incident).
a.Essential personnel that make up the IMT are:
i.City Administrator
ii.Police Chief
iii.Fire Chief
iv.Public Works Director
v.Marketing and Communications Director
vi.Development Services Director
vii.Finance Director
viii.Economic Development Director
ix.Human Resources Director
x.Parks and Recreation Director
xi.Information Technology Director
xii.City Clerk
xiii.City Attorney (as needed)
xiv.Dallas County Emergency Management Coordinator (as needed)
1.May be unavailable due to County EOC Activations
b.In the event the executive leadership is unavailable, their designee is
expected to staff the EOC positions as needed.
c.The local Incident Management Team (IMT) can be activated in its
entirety or individual selected resources that are needed to manage the
incident may only be activated.
2.An assessment of the nature and scope of the emergency or disaster or
anticipated event should be completed. Clearly communicate a common
assessment to the Incident Management Team.
3.Emergency response and departmental resources respond according to
departmental policies.
a.In a major emergency or disaster that exceeds the ability of our normal
resources, the Fire Chief, Police Chief or City Administrator will alert
Department Heads and they will report to the designated City EOC.
4.The IMT will assemble to begin supporting the emergency support functions.
5.Briefings shall occur with elected officials as needed based on the scope of the
incident.
The Incident Management Team will make major policy decisions, coordinate and
support all actions necessary to meet the needs of on-scene operations, the general
public and the overall response effort. In cases where a conflict of priorities develops as
a result of more than one Emergency Support Function (ESF) needing the same
resource, the affected ESFs work with the local IMT remove to resolve the conflict.
Department or ESF priorities will be driven by the incident priorities.
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1.All Waukee City Departments will be responsible for the direction and control of
emergency operations for their departments, and will utilize the regular, auxiliary,
or volunteer resources as appropriate. They will also be responsible for
coordinating with others to provide for those emergency operations not within
the capabilities of the City of Waukee through the use of the Incident
Management System. All resource requests will be made through the Incident
Management System.
2.All departments will be responsible for tracking the cost of staffing/response to a
disaster/incident. Tracking of all cost should begin before the incident is
declared a disaster so that reimbursement is possible should disaster funds
become available.
3.Develop the Incident Action Plan (IAP) using approved ICS forms
a.Establish incident objectives, priorities and operational Periods.
i.Incident priorities: life safety, incident stabilization, then property
conservation
ii.Gather input from all responding agencies
b.Develop written IAP to establish priorities, procedures, and actions to be
accomplished to meet the incident objectives for each operational
period. IAP is approved by IC/UC.
i.The Planning Section Chief is ultimately responsible for the
gathering of ICS forms and/or development of ICS forms.
ii.IAP is implemented, communicated, distributed
c.Execute Plan – Distribute IAP to response organizations for their assigned
operations to achieve the desired incident objectives.
d.Direct efforts to meet incident objectives.
i.Review progress towards meeting incident objectives within
established timeline – situation reports
ii.Establish personnel accountability
iii.Develop mechanism(s) for controlling incident
iv.Take into consideration potential impacted areas
v.Review resource requirements and update IAP
e.Evaluate/Revise Plans – Evaluate and alter plans as necessary.
f.Evaluate, revise, and prioritize tactics to meet incident objectives.
i.IC/UC responds to changing incident scene
ii.Weather is considered in planning process
iii.Communication
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ICS Roles to be assigned:
I.Command: The command assignment is responsible for the overall management
of the event. Command will develop incident objectives that will be the
foundation upon which subsequent planning will be based. Command will hold
periodic briefings to update staff on a regular basis.
II.Logistics: The logistics section is responsible for providing all support needs to the
event. The logistics section would order all resources. It would also provide
facilities, transportation, supplies, equipment maintenance, fueling, feeding, and
communications.
III.Finance/Administration: The administrative support section is responsible for
providing financial oversight including providing the means for procurement of
needed supplies and resources. This assignment is not needed on every event.
During the activation of this plan the cities procurement/emergency
procurement policies shall be followed.
IV.Planning: The planning assignment is responsible for the collection, evaluation,
and dissemination of information regarding the event. This assignment maintains
information on the current and forecasted situation, and on the resources
assigned to the event. The assignment is also responsible for the preparation and
documentation of action plans.
V.Operations: Will oversee the functional groups of the event. Fire, Police, Public
Works, Engineering, etc. The number of functional groups will vary from event to
event. A functional group may be removed or added from the structure as
needed.
Staffing: Provide support staff to each of the areas of assignment as needed. Each
assignment should have at least one staff person to maintain accurate and complete
event files, and to manage message flow activities of the area of assignment. At least
two people will be needed to respond to telephone inquiries regarding the city's level
of services.
1.Public Information Officer (PIO): The PIO function is to develop
accurate and complete information regarding the event cause,
size, current situation, resources committed, and other matters of
general interest. The PIO will be the point of contact for the media
and other governmental agencies that desire information directly
about the event. The event PIO shall be the Mayor or his designee.
Specific departments may have a departmental PIO that can
disseminate information about operations. When there is a
departmental specific PIO, all information to be released should be
coordinated through the event PIO.
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2.Liaison Officer: The Administrative Support shall assist with the
dissemination of action plans, objectives and operations with the
Mayor and City Council. This includes briefing the Mayor/Council
on regular basis and providing access to the EOC.
3.Safety Officer: The Safety Officer's function is to develop and
recommend measures for assuring personnel safety, and to assess
and/or anticipate hazardous and unsafe situations
Escalation beyond the City of Waukee Resources
If the situation cannot be handled with local resources: The City of Waukee
Mayor may declare a local state of emergency and notify the Dallas County
Emergency Management Agency (EMA). Use “Disaster Declaration Form”
example in Annex.
Forward the local state of emergency declaration to the Dallas County
Emergency Management Agency.
If the City of Waukee and county resources are exhausted, the County
Emergency Management Coordinator SHOULD request state assistance through
Iowa Homeland Security & Emergency Management Department (HSEMD).
Incident Command should follow up with the County EMA coordinator IN
PERSON regarding elevating the local disaster declaration.
If state assistance is requested, the HSEMD Duty Officer, County Emergency
Management Coordinator, and the City EOC Director or his/her designee will
assess the disaster or emergency situation and recommend that personnel,
services and equipment be made available for response, recovery, and
mitigation.
HSEMD will notify the Governor’s Office of the situation if necessary.
If state assistance is granted, procedures will be followed as stated in the Iowa
Emergency Plan and the County EOP.
Outside assistance from adjacent and higher levels of government, the military, and
nongovernmental organizations may be available under localized emergency
conditions through the local emergency management agency. However, during
widespread disasters affecting large areas of the metropolitan area or state, outside
aid could be severely limited or unavailable for a long period of time. In either case, the
immediate lifesaving aid must come from the City of Waukee.
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Plan Development & Maintenance
Directors/ Chiefs of supporting agencies have the responsibility of maintaining internal
plans, SOPs, and resource data to ensure prompt and effective response to and
recovery from emergencies and disasters.
Review and Update
The Basic Plan and its appendices should be reviewed annually by local officials. The
City EOC Director should establish a process for the annual review of planning
documents by those tasked in those documents, and for preparation and distribution of
revisions or changes.
Procedures
Each department, agency, and or organization with responsibility under this plan shall
develop and maintain written procedures for carrying out their assigned task.
Review
A complete review and amendment (as appropriate) of the Comprehensive
Emergency Plan shall be conducted every five years, beginning in 2025.
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Annex Table of Contents
1.Declarations
2.EOC Org Chart
3.EOC Position Functions
4.Position Check lists
5.Media Release example w/ two approvals
6.ESF list and locations to review
7.Initial Damage assessment outline/Worksheet
8.Contact sheet/ Asset sheet (WC Radio’s- Polk drone)
9.Definitions/Glossary
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Annex 1: Disaster Declaration
City of Waukee Disaster Declaration
Due to _________________________________________________ which occurred on
___________________________ causing severe damage to public and private property,
disruption of utility service and endangerment of health and safety of the citizens of the
City of Waukee within the disaster area. Therefore, the City of Waukee has declared a
state of emergency authorized under Iowa State Statute and will execute the
expenditure of emergency funds from all available sources, the invoking of mutual aid
agreements, and the applying to the State of Iowa for assistance for damage
assessment necessary for a Presidential Disaster Declaration.
(The Mayor or the Mayor Pro-Tem in the Mayor’s absence, are the only people who can
Officially Declare a disaster.)
Signature
Date
Witness my hand and seal of my office this ____________day of ____________, 20____.
City Clerk/Notary
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Annex 2: Emergency Operations Center Organizational
Chart
16
Annex 3: City Emergency Operations Center Functions
The purpose of this section is to provide overall direction and control of emergency
operations within the City of Waukee.
The EOC shall be utilized to coordinate the emergency operations of the City of
Waukee in the event of an emergency or disaster, which could have a significant
impact on the population, or the public and private property in Waukee and or the
surrounding communities.
The EOC shall be utilized to coordinate the emergency operations of the City of
Waukee in the event of an emergency or disaster.
Mayoral representation may be requested at the City Emergency Operations Center
should it be activated. If this representation is needed, the coordination shall be done
through the City Administrator.
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Annex 4: Position Checklists
Public Information Officer:
Prepare media releases and obtain the EOC Director’s approval prior to release
Coordinate media releases with PIOs representing other affected emergency
response agencies within the jurisdiction
Coordinate the provision of situation information on the County’s Social
Media/Website and ensure that rumor control is provided with the same
information throughout the event
Develop and publish a media briefing schedule, to include location, format,
preparation, and distribution of handout materials
Interact with other EOC sections, branches, and units to provide and obtain
information relative to public information operations
At the request of the EOC Director, prepare media briefing for Elected/Executive
representatives and or their designees, other government officials, and or
provide assistance as necessary to facilitate their participation in media briefings
and press conferences
Prepare, update, and distribute to the public a Disaster Assistance Information
Directory which contains locations to obtain food, shelter, supplies, health
services, etc.
Ensure file copies are maintained of all information releases (for submission to
Planning Section)
Maintain unit/activity log
Use pre-formatted release if possible
Director:
Obtain briefing from whatever sources are available
Ensure that the organization and staffing chart is posted and completed
Determine which sections are needed, assign Section Chiefs as appropriate and
ensure they are staffing their sections as required
Ensure that communications with emergency response agencies are established
and functioning
Confer with General Staff to determine what representation is needed at the
EOC from member jurisdictions, special districts, and other emergency agencies
Assign liaison officer to coordinate outside agency response to the EOC, and to
assist as necessary in establishing an Interagency Coordination Group
In coordination with the Public Information Officer, conduct news conferences,
and review media releases for final approval, following the established
procedure for information releases and media briefings
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Convene the initial Action Planning meeting. Ensure that all Section Chiefs,
Management Staff, and other key agency representatives are in attendance.
Ensure that the appropriate Action Planning procedures are followed, and the
meeting is facilitated appropriately by the Planning Section
Once the Action Plan (AP) is completed by the Planning Section, review,
approve, and authorize its implementation
Conduct regular briefings for the Elected and Executive Representatives and/or
their designee
Post Maps
Obtain and assess the situation from the staff and other sources
Participate in development of an Action Plan (The Planning and intelligence
Section Chief should coordinate the process). The Action Plan should outline:
o Objectives
o Strategies
o Assignments
o Logistical Needs
Assign a due date for the submission of the After Action Report (to be completed
by the Planning & Intelligence Section Chief)
COST RECOVERY UNIT
Collect and maintain documentation of all disaster information for
reimbursement from FEMA and Call OES. Make copies and return
Coordinate all fiscal recovery with responding disaster assistance agencies
Prepare and maintain a cumulative cost report for the event or disaster. Be sure
to provide this at least once a shift to the Situation Status Unit
Supervise the Cost Recovery Unit and ALL recovery operations
Ensure that each section is documenting cost recovery information from the
onset of the event or disaster or collect required cost recovery documentation
daily, at the end of each shift.
Prepare all required state and federal documentation as necessary to recover
all allowable disaster response and recovery costs
Prepare and maintain a cost report for the Finance Chief, EOC Director, and
Elected/Executive representatives. The report should provide cumulative
analyses, summaries, and total expenditures for the jurisdiction (for information
purposes only)
Work with county on EMA on required documentation
FISCAL UNIT
Review and be familiar with the emergency purchasing procedure
Prepare and sign contracts as needed and obtain concurrence from the
Finance/ Administration Section Chief per existing policy and procedures
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Ensure that all contracts identify the scope of work and specific site locations
Negotiate rental rates not already established, or purchase price with vendors as
required
Warn vendors as necessary, regarding unethical business practices, such as
inflating prices or rental rates for their merchandise or equipment during disasters.
There are both State and Federal penalties for gouging during disasters
FINANCE/ADMINISTRATION SECTION CHIEF
Ensure there is a continuum of the payroll process for all County Employees
responding to the event or disaster
Meet with the Logistics Section Chief and review financial and administrative
support requirements and procedures. Determine the level of purchasing
authority
Ensure departments are coding their time correctly in accordance with the
specific SOPs for disaster cost tracking
INFORMATION TECHNOLOGY UNIT
Install desktop hardware
Ensure latest desktop images are ready, available, and installed on all supported
desktops
Provide desktop support and troubleshooting activities as necessary
Monitor and maintain shared file and print to assure servers and files are
available
Monitor and maintain backup service to assure servers and files are being
backed up and recoverable
Prepare to spin up EOC _______________________
Be prepared to spin up EOC services including laptop, internet, phone, etc.
Information technology solutions to help receive information from the public
(Consider if normal communications are adversely affected)
Ability to deploy remote cameras
TELECOMMUNICATIONS UNIT POSITION
Monitor and maintain servers to ensure network authentication services are
available
Monitor and maintain email servers to assure email service is available
Monitor and maintain telephone service support for end-users
LIAISON OFFICER POSITION
Oversee liaison activities, including coordinating outside agency representatives
assigned to Waukee, and handling the requests from other EOC for Waukee
agency representatives
20
Ensure that position specific guidelines, policy directives, situation reports, and a
copy of Waukee Action Plan are provided to the Agency Representatives upon
check-in
Determine if additional agency representation is required from:
o Other agencies
o Schools
o Volunteer organizations
o Private organizations
o Utilities not already represented
Notify and coordinate with adjacent jurisdictions on facilities and/or dangerous
releases which may impose risks across boundaries
Act as liaison with state or federal emergency response officials and appropriate
and or county personnel
With the approval of the EOC Director, provide agency representatives from
WAUKEE EOC, as required and requested
Obtain a briefing from the Director
Ensure that all notifications are made to the Operational Area
Coordinate all EOC visits
LOGISTICS SECTIONS CHIEF
Coordinate closely with the Operations Section Chief to establish priorities for
resource allocation to activated EOCs within the jurisdiction
Advise Logistics Section Branches and Units to coordinate with appropriate
branches in the operations Section to prioritize and validate resource requests
from activated DOCs within the jurisdiction. This should be done prior to acting
on the request.
Meet with the EOC Director and General Staff and identify immediate resource
needs
Meet with the Finance Section Chief and determine level of purchasing authority
for the Logistics Section
Assist Branch and Unit Leaders in developing objectives for the section as well as
plans to accomplish their objectives within the first operational period, and or in
accordance with the AP
Determine logistical needs from the planning and intelligence / operations
section chiefs. These made include:
o Personnel
o Material
o Supplies
o Transportation
o Facilities
o Foods and Liquids
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Coordinate procurement with the Finance Section chief
Develop a list for all outside agencies involved in the response
Establish contact with contact with outside agencies and make self-available for
liaison with each outside agency
Identify and attempt to resolve problem or complaints arising between agencies
involved in the response
PLANNING SECTION CHIEF
Meet with Operations Section Chief and obtain and review any major incident
reports
Prepare and distribute the Waukee Action Plan (AP) and Facilitate Action Plan
meeting
Keep the Director informed of significant issues affecting the Planning Section
Make a list of key issues to be addressed in the AP Process by consulting with
Section Chiefs, including specific objectives to be accomplished during the initial
Operational Period
Ensure a Situational Status Report is produced and distributed to all Waukee
Sections prior to the end of the operational period
Obtain staffing plan from divisions in city
OPERATIONS SECTION CHIEF
Ensure operational objectives and assignments identified on the EOC AP are
carried out effectively
Establish the appropriate level of branch and unit organizations within the
Operations Section, continuously monitoring its effectiveness and modifying
accordingly
Ensure the Planning Section is provided with Branch Status reports on a regular
schedule
Conduct periodic Operations briefings for the EOC Director, as required or
requested.
Meet with Planning Section Chief to obtain a preliminary situation briefing
Confer with the Director to ensure that Planning and Logistics Section are staffed
at levels necessary to provide adequate information and support for response
operations
Based on the situation known or forecasted, determine likely future needs of the
Operations Section
Identify key issues currently affecting the Operations Section, meet with Section
personnel to determine appropriate section objectives for the first operational
period
Provide the Planning Section Chief with the Operations Section’s Objectives prior
to each Action Planning Meeting
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Annex 5: Emergency Support Functions
The personnel and resources for the City of Waukee involved in operations for the Multi-
Hazard Emergency Operations Plan are grouped into Emergency Support Functions
(ESFs).
Each ESF provides resources using its primary and support agency authorities and
capabilities, in coordination with other ESFs, to support its missions. ESFs allocate
resources based on priorities and needs identified in conjunction with the City
Administrator and the Executive Group of the EOC. In cases where a conflict of priorities
develops as a result of more than one ESF needing the same resource, the affected
ESFs work with the Executive Group to resolve the conflict.
The decision to activate individual ESFs will be based on the scope of the event, threat
or incident and can be made by the IC or the EOC Executive Committee. Not all ESFs
will be needed in all incidents and each department functions as per its normal routine
when the ESF is not activated.
ESF Assignments:
ESF 1 – Transportation
Primary Department – Waukee Police
The transportation function within the emergency organization functions primarily as a
coordinating group. This group insures all routes and conduits into and out of an
affected area remain open and that the traffic allowed into those areas is coordinated
in a manner that prevents bottlenecking and gridlock which would prevent needed
emergency assistance reaching those areas.
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ESF 2 – Communications
ESF Coordinator:
IT Department
Support Agencies:
Waukee Fire Department
Waukee Police Department
WestCOM Emergency Services
Waukee Public Works Department
Waukee Parks and Recreation Department
Cellular Provider
Internet Service Providers
Primary Agency:
IT Department
Purpose
The purpose of Emergency Support Function #2 – Communications is to organize,
establish and maintain the communications capabilities necessary to meet the
operational requirements for City of Waukee in preparing for, responding to, and
recovering from emergencies and disasters.
It also provides guidance for rapid alerting and warning to key officials and the general
public of a potential or occurring emergency or disaster.
Scope
ESF #2 discusses the use and maintenance of telecommunications systems for
emergency management functions within the City of Waukee government during times
of disaster. Those systems include voice, data, and radios. Specific operating
procedures and protocols are addressed in procedure manuals of participating
departments.
Situation
Emergency/Disaster Conditions and Hazards
The City of Waukee will periodically experience emergency situations that require
heavy use of current communication systems. Some communications systems may be
damaged or destroyed due to natural or technological disasters. The high demand for
communications equipment during these times may dictate for reprioritization or
reallocation of working systems.
Emergency or disaster warning may originate from any level of government or other
sources. Some weather related disasters are foreseeable for several days prior to the
incident. Weather warnings, watches, and advisories are issued by the National
Weather Service well in advance whenever possible. Floods and fires sometimes build
over several hours or days, allowing some time for warning and preparation. Other
incidents such as severe thunderstorms or hazardous materials releases offer no
opportunity for warning, though in some cases impacts may be lessened by actions
taken after the incident.
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Planning Assumptions
An automated Emergency Notification System exists in the City of Waukee, Dallas
County, and Polk County that will alert citizens to threatening disaster or emergency
situations.
There will be occasions when there is no time or mechanism to provide warning.
Communications systems are vulnerable and may be damaged, destroyed, or
overwhelmed during and following an emergency or disaster. Due to disrupted
transportation routes, weather conditions, a lack of resources, or the level of damage,
repairs to communications equipment and the infrastructure could take days, weeks, or
months.
The Emergency Alert System (EAS) transmits warnings initiated by local, state, or federal
authorities, relying on radio and television broadcasters to relay messages to the public.
Broadcasters are not required to relay local or state warning messages, yet are required
to relay presidential messages initiated by the National Warning Center. Once the initial
warning is accomplished, public information officers within the City and County EOCs
will keep the public informed of what actions to take to prevent injury or property loss
(see ESF #15 – Public Information for further information).
Alternate communication systems, such as the Dallas County/Polk County ARES
(Amateur Radio Emergency Services) amateur radio system, will be used in a manner
consistent with the procedures of the Dallas or Polk County Office of Emergency
Management and Homeland Security.
Concept of Operations
General
Reliable communication capabilities are necessary for day-to-day government
operations, warning the public of impending events, management of response and
recovery efforts, search and rescue missions, and coordination with other organizations.
Communication capabilities must be available for emergency management functions
in the City of Waukee Emergency Operations Center, alternate EOCs, and in the field.
Methods of warning key officials and the public of threatening situations include the
Automated Emergency Notification System (CODERED), the Emergency Alert System,
the National Weather Service, the city’s website, media broadcasts, telephone or radio
notification, public address announcements, person-to-person contracts, and the
internet.
The City of Waukee employs and maintains multiple levels of redundant voice and
data communication capabilities (including backup power generation), for notification
and warning of key officials and the public. Procedures addressing the operations of
communications equipment is located in the respective departments’ Standard
Operating Procedures (SOPs).
Specific systems in place within the City of Waukee include:
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Facsimile machines
Internet communications
Radio and Fiber networks
Telephones and cellular phones
Local television, and AM/FM radio stations
Comprehensive Emergency Management
Preparedness
ESF #2 primary and support agencies are responsible for ensuring that the following
preparedness items are fully addressed:
Review and revise their Standard Operating Procedures (SOPs)/Standard
Operating Guidelines (SOGs) annually
Establish procedures for alerting their own personnel and other key employees in
an Incident of Local or Regional Significance
Update equipment and resource listings on an annual or more frequent basis,
and distribute them appropriately
Revise mutual aid agreements as needed
Train employees on specific ESF functions
Develop interests and partnerships with businesses and communications support
agencies
Regularly attend scheduled tabletop exercises and all other applicable training
events
Review and analyze lessons learned in emergency/disaster incidents that have
occurred elsewhere, and make appropriate corrections/additions to their
respective SOPs/SOGs and this ESF
Response
ESF #2 primary and support agencies are responsible for ensuring that the following
response items are fully addressed:
Establish and maintain contact with the Incident Commander and/or
appropriate Emergency Operations Center (EOC) for instructions
Determine operational capacity of all communications systems available in the
City of Waukee, Dallas/Polk County, and the region
Maintain ongoing information exchange with ESF #5- Emergency Management
Maintain complete and accurate documentation of all related costs, actions,
and communications
Recovery
ESF #2 primary and support agencies are responsible for ensuring that the following
recovery items are fully addressed:
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Consult with ESF #5 and ESF #14 – Long-term Community Recovery & Mitigation
regarding needed recovery strategy
Restore and temporarily repair critical City of Waukee communication facilities
and systems
Assess losses of equipment and personnel, develop estimates of monetary loss,
and identify possible funding sources
Assess the need for critical incident stress management for personnel
Mitigation/Prevention
Conduct threat, risk, and vulnerability assessments of key ESF infrastructure
Review and analyze lessons learned in emergency/disaster incidents that have
occurred elsewhere, and make changes where applicable
Reconstruct damaged or destroyed facilities and mitigate deficiencies where
appropriate
Replace equipment, vehicles and/or personnel
Responsibilities
Primary Agencies: Waukee Information Technology Department
IT is responsible for ensuring that communication functions and operations are
protected and reconstituted as soon as possible following an Incident of Local or
Regional Significance. As such, their duties/responsibilities include:
Pre-incident planning and coordination.
Coordinate the maintenance and continued operations of Internet
communications during times of disaster. This includes the assessment and
restoration of Internet connectivity for the City of Waukee’s Emergency
Operations Center.
Coordinate the restoration and continued operations of the City’s radio
network(s), data networks, wireless networks, landline telephone service, and cell
phone and satellite phone services with other City departments and the private
sector.
Manage the financial aspects of ESF #2 response, including the funding of
mission assignments and/or reimbursable agreements.
Maintain ongoing contact with ESF primary and support agencies.
Conduct periodic ESF meetings and/or conference calls.
Coordinate ESF activities relating to Incidents of Local or Regional Significance,
catastrophic incident planning, and critical infrastructure preparedness, as
appropriate.
Coordinate training and strategies with the appropriate local, regional, state, or
federal agencies.
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Support Agencies
Agency Functions
Waukee Fire
Department
Personnel in the Department’s Communication Section will
provide assistance and expertise to ensure the radio dispatch
system is maintained and kept in an operable condition. When
feasible, the department’s mobile communications center
may be used to supplement the overall communications
mission of the City.
Waukee Police
Department
Personnel in the Department’s Communication Division will
provide assistance and expertise to ensure the radio dispatch
system is maintained and kept in an operable condition. When
feasible, the department’s Mobile Command Post may be
used to supplement the overall communications mission of the
City.
WestCOM
Emergency Services
Personnel in the Communication Division will provide
assistance and expertise to ensure the radio dispatch system is
maintained and kept in an operable condition.
Waukee Public
Works Department
Personnel in the Department’s Communication Center will
provide assistance and expertise to ensure the radio dispatch
system is maintained and kept in an operable condition. May
provide radio assistance, if available.
Waukee Parks and
Recreation
Department
May provide radio assistance, if available.
Verizon Cellular
Provider
Coordinate the provision of cell phone service in the event of
an Incident of Local or Regional Significance
Internet Service
Provider
Coordinate the provision of internet service in the event of an
Incident of Local or Regional Significance
Develop and maintain operational procedures for activating
and testing the Emergency Alert System (EAS). DC/PCOEM will
coordinate with the local, state, and federal agencies and
members of the media regarding improvements to EAS
activation procedures. Coordinate with state and federal
agencies regarding the use of state and federal
communications on a daily basis and during emergencies and
disasters.
ARES - Amateur Radio Emergency Services
Provide amateur radio service for the region that will be
initiated and coordinated by the Pima County Office of
Emergency Management and Homeland Security.
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ESF 3 – Public Works
Primary Department: Public Works (PW)
Support Departments: Building Department
1. Roadway Assessment – Primary Department: Public Works
Immediately following a significant weather incident, the public works supervisor in
charge shall notify department members that a roadway assessment is needed. Using
preapproved maps, members of the roadway assessment team will travel the main
arterial roadways in the city gather intelligence and advise the EOC of road blockages.
Approved map is located in the Forms/Guides section of the Emergency Operations
Plan.
2. Building Inspection and Condemnation – Primary Department: Development Services
Department (DVD)
This sub-function is responsible for the inspection of buildings and structures following a
disaster and if necessary, condemning them and insuring their destruction in a timely
manner.
Damage Assessment will be largely Development Services Department (DSD) for the
Waukee Plan
DAMAGE ASSESSMENT:
• After a disaster has occurred, the Development Services Department shall assemble
an inspection of staff to carry out the initial assessment of damages and assist in
defining the boundaries of the damaged area. This staff shall be assembled at the
Building Department or an alternate location as necessary.
• In assembling inspection staff, and when assistance is needed, DVD shall contact
those committed to mutual aid to activate a mutual aid system.
• When the mutual aid system is activated, volunteer building officials shall be advised
of the type of disaster, where and when to report, and what supplies to bring.
To be supplied by the affected jurisdiction:
• Official Identification including a vest
• Inspection Forms, Signs
• Communications Equipment (as required)
To be supplied by the mutual aid inspector:
• Clipboard
• Hardhat
• Flashlight
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• Code Book
• Tape Measure
• Boots, Rain Gear, Gloves
Optional equipment to be supplied by the mutual aid inspector as needed and
available:
• Tools (i.e. hammers, levels, crowbars, etc.)
• Polaroid Camera and Film
• Calculators, Laptop Computers
• Cassette Recorders
• Video Camera/Tapes
DVD shall brief assembled inspection staff on the situation, assignments, and other
operational information.
1) Initial damage assessment shall be conducted in teams of two. DVD will provide
maps to the teams.
2) Teams shall drive or walk through areas with structures to define the boundaries of
disaster damage and provide initial information regarding damage to structures.
3) DVD shall forward the information gathered in this assessment to the local EOC
Director and/or assessor so that dollar values of damage can be estimated.
4) Following the initial assessment, a structure-by-structure inspection shall be made.
5) Inspectors shall be sent out in teams of two assigned by the DVD or to 20 building per
shift. These inspectors shall be instructed on the use of inspection forms, posting
requirements, and submission of forms and other records.
6) When a jurisdiction has declared an emergency in accordance with applicable
statutes and local ordinances, the Uniform Code for the Abatement of Dangerous
Buildings is immediately placed in effect in that jurisdiction.
7) Teams shall post all identifiable entrances. Signs shall be posted so that they may be
seen and identified by color from the street or driveway.
A presidential declared major disaster results in various types of federal assistance to
disaster victims. Of interest to building officials is the provision of mobile homes and low
interest home reduction loans. In addition, governmental entities are able to provide
funds to rebuild public facilities.
1) DVD in cooperation with the Public Information Officer, shall provide the public with
information on obtaining permits to install mobile homes and repair dwellings. Use of
news releases, citizen’s meetings, and Building Department information desks, which
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can be placed in the Disaster Assistance Centers established by the Federal
Government, are acceptable. In a major disaster, this item would be carried out
through the Countywide EOC.
2) Records must be maintained to document damage, initiated actions, and man-
hours worked. These records are necessary before reimbursement can be requested
from the Federal Government. File these records with the local EOC and Countywide
EOC if activated.
Emergency Support Functions
2. Route Clearance and Bridge Inspection – Primary Department: Public Works.
This sub-function is responsible for insuring roads and bridges remain viable following a
disaster. This includes the physical removal of debris or other obstructions on roadways
as identified during the roadway assessment. This function is critical for emergency
vehicle passage as well as the inspection of bridges to insure they may continue to be
used.
3. Debris Removal – Primary Department: Public Works
This sub-function handles problems arising from the generation, accumulation, and
disposal of debris following a disaster.
OPERATIONS:
• It shall be determined by the Director of Public Works or person in charge to
determine if additional personnel are needed.
• If the debris is sufficient to warrant help from outside, the first call would be to the
surrounding suburbs with requests for the particular equipment required. If the debris is
more than the City of Waukee and the surrounding suburbs can handle, independent
contractors in the Des Moines area may be contacted. Go to Annex K for a list of
contractors to contact in the Des Moines area.
• Provide safe and easy access to all streets for emergency and search vehicles,
generally to be done with loaders and/or tractors. CAUTION: INSTRUCTIONS SHOULD BE
GIVEN TO PROCEED CAREFULLY AS TO AVOID ANY DOWNED POWER WIRES AND BE
ALERT FOR INJURED PEOPLE OR BODIES IN THE DEBRIS.
• Clearance of debris on all right-of-ways should be the first priority. If it is necessary in
an emergency to rapidly move debris, it can be temporarily relocated to the Public
Works Facility or other locations identified by the Public Works Director.
• It is anticipated that there will be no burning of debris because of the mixture of
building materials currently used which would pollute the environment.
• In the aftermath, debris that is piled on the right-of-way will be removed up to one
week. After that time, the debris on private property is the responsibility of the individual
property owner.
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• Any debris on private property should only be removed to save additional property
and/or injured persons. Attorneys should be consulted at this time to determine if a
waiver should be signed because our intentions are to remove debris only to save life,
limb, or additional property from further damage.
4. Water – Primary Department: Public Works
This sub-function is responsible for the restoration of water services.
Emergency Support Functions
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ESF 4 – Firefighting
Primary Department: Fire
The detection and suppression of fires is the primary purview of this group.
MISSION:
• To prevent loss of life and property.
• To confine Fire to the place of origin.
• To extinguish the fire.
• To prevent fires from starting.
GENERAL:
During an emergency as described in the Basic Plan, all firefighters are requested to
report to their respective fire station without being contacted and will remain at the
station unless otherwise directed.
The Fire Chief or Senior Officer will initially report to the Emergency Operations Center if
activated. The Fire Department Administrative Assistant, or designated non-fire
personnel, will report to their regularly scheduled location as needed.
Responsibility for the staging of fire protection resources will be assigned to a Staging
Officer. One or all of the fire stations will be designated as the staging area(s) unless
otherwise directed by the staging officer. The Staging Officer is responsible for staffing
and dispatching mutual aid equipment. The Staging Officer will provide personnel and
equipment status reports to the EOC.
Standard Operating Guidelines will be followed.
MUTUAL AID:
The responsibility of the Department is within the city limits of Waukee, Iowa.
A 28E Mutual Aid Agreement coordinated by the Polk County Fire Chief’s Association
provides for mutual aid between all cities and towns within Polk County and the
surrounding areas. This includes both equipment and personnel. All mutual aid
equipment and personnel requested by the department during periods of emergency
will report as directed by the senior fire official. Request for mutual aid shall be made
using the Polk County Fire Chief’s T.E.A.M.S. Cards.
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ESF 5 – Emergency Management
Primary Department: Fire
The Fire Chief shall serve in capacity of Emergency Preparedness Director for the City.
As such, he/she shall coordinate activities with the Polk and Dallas County Emergency
Management Agencies, write and update a disaster plan for the City; develop and
maintain the emergency operations center as a functional system capable of
operating effectively in a disaster mode; seek available State and Federal moneys to
improve disaster response capabilities; assure that all City personnel are aware of their
duties in a disaster situation; and conduct preparedness drills as needed.
Evacuation and Mass Transportation
MISSION:
The Mission of the Evacuation and Mass Transportation operation is to provide a means
of evacuation for persons unable to evacuate themselves and to rovide a means for
transporting large quantities of material should the need arise.
SITUATION:
• The City of Waukee is vulnerable to types of disasters, which could require the
evacuation of large numbers of people and/or transportation of large quantities of
materials.
• A readily accessible means of transporting large numbers of people would be school
buses.
• Motor homes, vans, or trucks would also be available in limited numbers from private
organizations and individuals.
• Vehicles for hauling material would be secured from the city, other suburbs, and
contractors (contacted in that order).
ASSUMPTION:
• Most of the people in an area requiring evacuation would be capable of evacuating
themselves.
• Facilities particularly likely to need assistance in evacuation are:
Grocery Stores Schools
Apartment Complexes Day Cares/Nurseries
Factories Office Complexes
Nursing Homes/Retirement Communities
Concept of Operations Evacuation or transportation of people:
• The Assistant City Manager - Operations will secure the necessary busses.
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• Evacuation and transportation will be conducted by the Police Department. Once
secured, the buses will be under Police Department supervision.
Transportation of Material:
• The Public Works Director will secure the necessary vehicles.
• The vehicles will be assigned to the agency needing transportation.
OPERATION POLICIES:
Evacuation or Transportation of People:
• Upon determination that evacuation or transportation is necessary, the Mayor will
issue an order to that effect.
• Priorities for evacuation will be established by the Mayor based on the degree and
immediacy of the threat, ability of those threatened to evacuate themselves, and the
number of persons housed in the facility. School buses will be used to evacuate schools
first.
• The supplier(s) of the buses will supply drivers.
• Coordination will be made by the Red Cross in Polk County for sheltering evacuees.
Evacuation of Animals:
• Evacuation of domestic animals and wildlife rescue are issues effecting human safety
during a disaster. The IC will contact the Polk County Emergency Management
Coordinator who will coordinate animal rescue through the Animal Disaster
Preparedness Coalition of Polk County. The Coalition will provide sheltering at the
Animal Rescue League of Iowa and other locations including local veterinary clinics.
Transportation of Material:
• Area Public Works Departments willing to supply equipment and drivers will be
contacted first, followed by industries and contractors willing to provide equipment and
drivers at the lowest cost.
• The City Public Works Director will determine the availability and cost of equipment
from various sources.
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ESF 6 – Mass Care, Housing and Human Services
Primary Department: Dallas/Polk County EMA
COORDINATION:
Fire Department Representative
Dallas County Environmental Health
Dallas County Board of Health
MISSION:
To insure sanitary conditions of food, water, and housing when designated for public
utilization and to expeditiously identify fatalities and arrange for their proper removal.
• The possibility of food and water contamination will require the response of the Iowa
Department of Public Health and Iowa Department of Inspections and Appeals.
• Medical Examiners and Mortuary Services will be required for fatalities.
• The Magnitude of the disaster will be the primary consideration regarding the
involvement of the services represented in this Annex.
SUPPORT:
American Red Cross
Department of Agriculture*
Medical Examiner
Local Mortician
Iowa National Guard*
Dallas County Emergency Management Director
* State Resources – must be obtained via a request from the Mayor or designee to the
County EMA Coordinator – to SEOC. State resources cannot be assigned direct
responsibility without going through the SEOC.
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ESF 7 – Resource Support
Primary Department: Community Development
This function has three sub functions:
1. Logistics – coordinates the actual movement of resources into area where a need
exists. This includes the warehousing and tracking of resources, the packing and loading
and subsequent transportation of resources and the disposal of used and/or unused
resources following a disaster. Primary Department: Community Development
2. Resource Management – responsible for the acquisitions of all types of resources that
are identified as “needed” following a disaster. This group will make arrangements to
purchase resources if we are unable to obtain the resources. The payment of debts and
other encumbrances generated as a result of the emergency is handled by this group
as well. Primary Department: Finance
3. Staging Areas – To prevent rapid and overwhelming influx of resources into affected
area, Staging areas are utilized as temporary marshalling sites for collecting and
gradually directing emergency resources into those areas. This group coordinates the
activation and utilization of staging area and marshalling points during emergencies.
Primary Department: Community Development
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ESF 8 – Public Health and Medical Services
Primary Department: Fire/EMS
Others: Dallas County Health, Dallas County EMA
Emergency Medical Services
The Waukee Fire Department, in conjunction with the designated resource hospital, is
responsible for coordinating emergency medical services.
A 28E Mutual Aid Agreement coordinated by the Polk County Fire Chief’s Association
provides for mutual aid between all cities and towns within Polk County and the
surrounding areas. This includes both equipment and personnel. All mutual aid
equipment and personnel requested by the department during periods of emergency
will report as directed by the senior fire official.
• Medical assistance at the scene may be obtained by local paramedics and hospitals
and clinics.
• Medical assistance in the form of first aid stations will be coordinated by the American
Red Cross.
Emergency Welfare
GENERAL: The Polk County Community, Family, and Youth Services (CFYS) is capable of
assisting both victims and families of victims affected by a disaster. Through the
Department’s own resources and those of the local churches, Red Cross, Salvation
Army, and other local organization’s aid in the form of food, shelter, clothing, etc.,
could be administered to those in need.
ASSUMPTIONS:
• A major national economic depression could occur.
• Aid would come from the State and possible the Federal Government in times of a
local economic emergency, but it would be the local welfare and service organizations
that would provide the major support.
• Natural Disasters, etc., as mentioned in the Basic Plan could occur.
• An incident that requires shelter shall require notification of the Dallas County EMA
Coordinator. If the incident affects more than jurisdiction, it is likely that a countywide
EOC will be activated. The sheltering needs of our community will be relayed to the
countywide EOC and sheltering will be coordinated at the county level.
MISSION:
The emergency mission of the Department of Social Services and other local service
groups is to:
• Provide shelter for those left homeless.
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• Feed and clothe those affected by the disaster.
• Provide supportive counseling and social services.
• Register and track those affected in order to handle inquiries.
ORGANIZATION:
It will be the responsibility of the CFYS to organize the local emergency welfare
operations. Other community groups able to assist are the local churches, Red Cross,
Salvation Army, and other civic groups.
CONCEPT OF OPERATIONS: The Director of the CFYS will assume a leadership role in and
coordinating the emergency welfare proceedings. The various leaders of the other
service organizations will assist the Director.
A representative chosen by the Director shall staff the EOC.
OPERATION ASSIGNMENTS: The Red Cross and the Salvation Army will jointly coordinate
efforts to feed the disaster victims and those working at the disaster site.
• Commodity foods from the Red Cross and donations, from possibly the local schools,
may be prepared in a local church kitchen or at the school site and distributed there.
The Red Cross and the Salvation Army are also able to distribute food at the disaster
site(s).
• The Polk County CFYS is to contact the State Food Stamp Outreach Coordinator to
issue unrestricted food stamps. This is done if a “State of Emergency” has been
declared by State Officials.
Clothing will be obtained mainly through local donations. The Red Cross will also be
able to assist with this as well as the Salvation Army. In certain extreme emergencies, it
may be necessary to purchase clothing with money from the Polk County Poor Fund.
Depending on the nature and size of the disaster, shelter can be provided in several
ways.
• If the disaster is of large proportion, it may be necessary to shelter people in local
schools and churches.
• The Federal Government may become involved if long-term shelter is needed.
• When disaster is contained to smaller numbers the Red Cross is able to help. Funds
from the Red Cross are available to pay rent and to aid in relocating victims.
Emergency social services shall be coordinated through the Polk County EMA.
The Red Cross will be in charge of registration. A registration center will be set up at the
disaster site or at a convenient central location (school, church, or other public
building). The Red Cross will be in continual contact with the EOC. The Red Cross will
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handle inquiries. The Red Cross shall establish an emergency number to handle public
inquiries regarding victims, etc.
SUPPORT:
Red Cross workers from around the state are generally able to help with minor or major
disasters, but if the disaster involves more than approximately 30-50 families, the
National Red Cross is authorized to assist if the need is there.
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ESF 9 – Search and Rescue
Primary Department: Fire
The City of Waukee is subject to various types of natural and man-made disasters, as
well as transportation accidents, which could be widespread and/or complex enough
to require search and rescue on a large scale.
ASSUMPTION:
• It is probable that the Fire Department, Police Department, and Public Works
Department will largely be unavailable for this work since they will be pursuing their
primary duties in other facets of the plan and that the Iowa National Guard will either
not be mobilized or search and rescue will necessarily commence prior to their arrival
should their equipment, medical or security services be requested by the City of
Waukee.
• Search and rescue will be a secondary wave of disaster operations. Prior to
jeopardizing reserve volunteers, provisions for their safety will be effected so that:
1. Debris is cleared creating corridors for emergency transport units.
2. Live electrical lines, if down or broken are turned off by MidAmerican Energy or other
utility provider.
3. Gas mains, if leaking, are turned off by MidAmerican Energy or other utility providers.
4. Fires are brought under control.
5. Buildings and areas are safe to occupy.
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ESF 10 – Hazardous Materials
Primary Department: Fire/EMS
Others: Dallas County EMA, Des Moines Fire Haz Mat Response Team
This function is responsible for coordinating the initial and technical response to
hazardous materials incidents.
ESF 11 – Pet Care
Primary Department: Parks & Recreation
This group is responsible for working with Dallas County EMA for the establishment of
resources for the care of pets and service animals if extended displacement is required.
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ESF 12 – Energy
Primary Department: Public Works
This group works with the utility company (electric & gas) to assure that infrastructure is
restored following a disaster as well as assisting with the provision of temporary
emergency power capabilities to critical facilities until such time as a permanent
restoration is accomplished.
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ESF 13 – Public Safety & Security
Primary Department: Police
GENERAL:
All police officers of the City of Waukee Police Department will be, in times of a major
disaster or proclaimed state of emergency, primarily responsible for:
• Area security for the protection of life and property.
• The regulation and control of motor vehicle and pedestrian traffic into the scene of
the disaster or the city.
• For the continued maintenance of law and order within Waukee, Iowa.
• Police Department personnel will be responsible for initiating warning to all persons
within the city.
• Police Department personnel will provide support to all designated City Officials.
Emergency Support Functions
• Police Department personnel maintain communication needs by radio, the Iowa
System Computer, Teletype, or other means necessary.
OPERATION PROCEDURES:
Security of the area or city
1. Establish and maintain security around the perimeter of the area.
2. Assist in procuring staffing to aid in establishing area security, may be available from
the following:
• All Waukee officers immediately
• West Des Moines Police Department
• Clive Police Department
Urbandale Police Department
• Dallas County Sheriff’s Office
• Other area Police Departments as needed
• Iowa State Highway Patrol
3. Establish primary and secondary scene exit and/or entrance routes in coordination
with Fire and other operational needs into the sealed area. Only those persons
demonstrating a specific need to be admitted to the sealed area should be permitted
to enter, and those persons will include:
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• Confirmed residents on foot, or motor vehicle traffic, if feasible and the area safety
would allow admittance without threat or harm.
• City Officials
• Emergency workers; Fire, Rescue, Police
• Public Works Employees
• Medical personnel
• Designated other public officials
• Persons with a clearance pass from the EOC
• MidAmerican Energy
4. Regulation and control of motor vehicles.
• Until the area is suited for vehicle traffic, the area shall be restricted to essential,
needed, or emergency vehicles.
• Sticker or ID Tags for motor vehicles permitted into the area will be issued, upon
clearance from the EOC. Traffic around the perimeter of the sealed area will be
monitored, and parking restricted to allow continuous traffic movement particularly
around the corridor of primary and secondary escape routes, which will be opened
only to permit the entrance or exit of an emergency unit.
Emergency Support Functions
• Escape routes will be maintained giving the right of way at all intersections to
emergency vehicles.
Should a disaster or emergency situations occur during the hours of darkness, primary
concern will be securing the area, and admittance of some residents may need to be
delayed until daylight hours when proper observation and evaluation can be made of
the disaster area.
Interior security shall also be provided for the disaster area.
Also, normal police matters will be necessary and must be conducted within any area
not affected by the disaster site or situation.
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ESF 14 – Mitigation
Primary Department: All City Departments
This function addresses the long-term economic impact of disasters on a community
and is responsible for developing plans for reconstruction and the mitigation of future
potential hazards.
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ESF 15 – Public Information
Primary Department: Communications
Emergency Public Information
A. The assigned Public Information Officer (typically the Marketing & Communications
Director or designee) for the City of Waukee will coordinate emergency public
information during a declared disaster.
B. News releases and other public information should be cleared through the Marketing
& Communications Director and Incident Commander.
C. Emergency/disaster checklist.
• Function as the sole point of contact for the news media and public officials.
• Maintain liaison with the EOC and command post in order to stay abreast of
situation.
• Establish news media briefing room and brief the media at periodic intervals.
• If the situation escalates and the county EOC is activated, coordinate with the
County PIO to prepare news releases.
• Conduct press tours of disaster areas within the city as the situation stabilizes.
• Assist the county in establishing a Joint Public Information Center.
• Issue protective action recommendations or public service advisories.
C. It shall be the policy of the City of Waukee to seek a professional and courteous
relationship with the press and the public at all times.
D. All representatives of the City shall exhibit an attitude of helpfulness and concern
towards persons requesting information regarding city activities and incidents.
E. All members who receive inquires involving City activities or incidents shall direct
those inquires to the Emergency Preparedness Coordinator or his/her designated PIO.
F. When a PIO has been assigned, all information relating to an incident will be released
through the PIO. If a PIO has not been assigned, request for information should be
directed to the Senior Official from the departments involved. Other members at the
scene of an incident SHALL direct inquiries to the PIO.
G. The PIO shall release only factual information concerning the incident. Personal
opinion about the incident shall not be part of the official comments. Disaster
information will be assembled in the EOC if activated. Appropriate information for
public release will be prepared and disseminated by the PIO. The PIO will, if necessary,
monitor briefings held among persons in charge of emergency operations to ensure the
technical accuracy of information to be given to the media.
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H. The PIO will be proactive in releasing information to the media and to the public. On
extended incidents, regular updates should be provided. The briefings should be at a
minimum, provided on an hourly basis. Updates should be provided sooner as
information becomes available or any time there are changes in the incident. An area
in or near the EOC will be designated for the media. Briefings with the media will be
held here on an “as needed” basis, depending on the nature and extent of the
disaster. Phone contact is not to be considered a substitute for briefing.
I. Information that should be released:
1. Emergency information and instructions
2. The scope of the disaster
3. The damaged areas
4. Hazards and endangered areas
5. Number of injuries reported (Names are NOT released unless approved by the
IC*)
6. Number of deaths reported (Names are NOT released unless approved by the
IC*)
* As a general rule, names should NOT be released. Only the approximate age
and gender of the fatality should be released to the media on scene. Names
should NEVER be used over the radio or released if notification of the victim’s
next of kin has not taken place, if there is an on-going police investigation, if the
patient is a minor, or in the case of injury, if a patient denies permission to release
his/her name to the media. Show concern and empathy when talking about
sensitive issues such as the loss of life, property, and injuries.
7. The estimated damage in dollar value
8. Availability of food, water, emergency shelter, medical, and other supplies
9. Location of registration and first aid centers
10. Forecasts of weather information
11. Heath and Sanitation information
12. Mutual aid departments and other agencies requested to assist with the
incident
J. Information that SHOULD NOT be released by any member of the department to the
news media or general public shall include the following:
1. Prior criminal record, character or reputation of any accused person of a
crime.
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2. The existence of any confession, admission of guilt or innocence of any
accused.
3. The opinion of City personnel regarding the guilt or innocence of any
accused.
4. The identity, testimony or credibility of a prospective witness.
5. Any opinion of City personnel regarding the merits of any incident or case or
quality of services rendered.
6. In no case shall information be released that would hamper or disrupt the
investigation of any incident.
7. Any information concerning the identity of individual under the age of 18
years.
8. Residence or personal phone numbers of personnel who are not listed in the
current commercially available city directory.
K. A copy of all press releases issued by a City PIO shall be forwarded to the EOC. (Blank
press release included with this Annex)
L. The Mayor shall be informed of any scheduled press conferences.
M. The PIO is not permitted to give permission to the media to gain access to private
property. If the media wishes to film or photograph damage inside a structure, they will
have to get permission directly from the property owner, after fire department
operations are completed. If they are able to obtain permission during the incident,
they may enter the private property under escort of the PIO, with approval of the
Incident Commander.
N. PIO Duties/Responsibilities
1. Provide a contact for the media and general public to receive information
during and after an incident.
a. Prepare a media release worksheet. Be sure to refer to the worksheet so
that the facts of the incident are communicated without mistake. This
form is not given to the media.
b. Set-up a control point for the media and the general public to receive
assistance during and after the incident. Keep them safe and as informed
as possible. The media shall be provided with a special area that
maintains their safety and maintains a distance between rehab and the
Command Post so that normal conversations cannot be overheard.
Inform the IC of the assigned location of the Media Sector.
2. Assist families and/or victims with various notifications.
3. Assist with all public relations issues.
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Glossary of Terms
Branches - Established so that the span-of-control is not exceeded. Branches can be
either geographic and/or functionally responsible for major aspects of incident
operations. Branches can be established by the Operations Section Chief.
Command Staff - Command Staff positions are established to assume responsibility for
key activities that are not part of the line organization. The three command staff
positions are; Information Officer, Safety Officer, and Liaison Officer.
Divisions - Divisions are one way to break up an incident into manageable pieces.
Divisions are divided using geographic boundaries and are established by the
Operations Section Chief or IC.
EOC Emergency Operations Center – A safe location where leaders discuss and
manage incidents.
EOG Emergency Operations Group – People that are assigned to assist with the
management of an incident requiring activation of the Emergency Operations Center
(EOC). The Emergency Operations Group will consist of the: City Administrator, Police
Chief, Fire Chief, Engineer/Public Works Director, Library Director, Community
Development Director, Assistant City Manager, Finance Director, Parks & Recreation
Director, City Clerk, HR Director, City Attorney or the designee of any of the above and
in some cases the County Emergency Management Coordinator.
EOP - Emergency Operations plan
ESF Emergency Support Functions - Primary mechanisms at the operational level used to
organize and provide assistance. There are 15 ESFs: ESF #1: Transportation, ESF #2:
Communications, ESF #3: Public Works, ESF #4: Firefighting, ESF #5: Information and
Planning, ESF #6: Mass Care, ESF #7: Resource Support, ESF #8: Health and Medical
Services, ES #9: Urban Search and Rescue, ESF#10: Hazardous Materials, ESF #11: Food,
ESF #12: Energy, ESF #13: Public Safety & Security, ESF # 14: Community Recovery &
Mitigation, ESF #15: Public Information
General Staff – the group of incident management personnel comprised of the
Operations Section Chief, Planning Section Chief, Logistics Section Chief, and
Finance/Administration Section Chief.
Groups - The basic structure will work until the span of control is exceeded. When this
happens, the formation of division or groups is necessitated. These subgroups expand
the command organization. Groups represent the assignment of resources and
personnel to a functionally based operation (Vent Group supply Group, Extrication
Group, etc.). Groups and divisions must coordinate their efforts; one should never be
subordinate to the other.
HLSEM Homeland Security and Emergency Management - The department in the State
of Iowa charged with security and emergency management.
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IAP - The Incident Action Plan is a plan that contains general control objectives
reflecting the overall incident strategy, and specific action plans for the next
operational period.
ICS/IMS - Incident Command System/Incident Management System – The combination
of facilities, equipment, personnel, procedures and communications operating within a
common organizational structure with responsibility for the management of assigned
resources to effectively accomplish stated objectives pertaining to an incident.
IMT - Incident Management Team - Predetermined personnel identified to manage an
incident/event, also referred to as the EOG. The state of IA has formal IMT’s that may
be called in as part of an elevated resource.
NIMS - National Incident Management System – A comprehensive approach to
incident management that is applicable at all jurisdictional levels and across functional
disciplines.
Organizational Hierarchy - The IMS organizational structure develops in a modular
fashion, with responsibility and performance placed initially on the IC. If necessary, up
to four separate sections may be developed in the organization structure. Each section
may contain several units, if required.
When the ICS structure is expanded to its fullest, it contains several hierarchical ranks.
The person in charge of each level has a different title:
ORGANIZATIONAL TITLES
ICS Level Title Example
Command Incident Commander Command
Command Staff Officer Safety Officer, PIO
Sections Section Chief Operations Chief
Branch Branch Director EMS Brand Director
Division/Group Supervisor Ventilation Group Supervisor
Unit Leader Supply Unit Leader
Lowest Level Manager Equipment Manager
SOP/SOG - Standard Operating Procedures or Standard Operating Guidelines
Sections - The organizational level having functional responsibility for primary segments
of incident operations such as: operations, planning, logistics, Finance/Administration
Unit - The organizational element having functional responsibility for a specific incident
planning, logistic, or finance activity.
Unity of Command - Every individual has a designated supervisor. Each member can
report to only one supervisor.
SEOC - State Emergency Operations Center - An Emergency Operations Center
activated by the State to coordinate response to an incident. Request for State aid go
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through the SEOC from the County EMA Coordinator. Request for State aid must go
through the County EMA before proceeding to the State.
JFHQ - Joint Forces Head Quarters (State Asset) Acts as a joint headquarters during a
national level response. Provides command and control of all National Guard Asses in
the state.
Span of Control - The number of individual’s one supervisor can effectively manage.
Span of control may range from three to seven. Five is generally considered the
optimum.
Strategy - The “what” that is desired to be achieved
Strategic Goal - The overall plan that will be used to control the incident.
Tactics - The “how” we achieve the strategic goals. Tactics are specific and
measurable.
Unified Command – An application of command different from an Incident
Commander. This is used when more than one agency with incident jurisdiction or when
incidents cross political jurisdictions. These agencies work together to establish a
common set of objectives and strategies and a single Incident Action Plan. Often the
most senior person from the agencies and/or disciplines participate in the Unified
Command.