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Home My WebLink About2018-10-15-K01I Library_Patron Services Librarian_Job Description Pay GradeAGENDA ITEM: CITY OF WAUKEE, IOWA CITY COUNCIL MEETING COMMUNICATION MEETING DATE: October 15, 2018 AGENDA ITEM:Consideration of approval of a resolution approving job description and pay grade for Patron Services Librarian [Waukee Public Library] FORMAT:Consent Agenda SYNOPSIS INCLUDING PRO & CON: On October 9, 2018, the Waukee Library Board of Trustees approved the creation of a new position and job description for Patron Services Librarian for FY19. FISCAL IMPACT INCLUDING COST/BENEFIT ANALYSIS: Pay grade will be L8. COMMISSION/BOARD/COMMITTEE COMMENT: STAFF REVIEW AND COMMENT: The Library Director and Interim Human Resource Director recommend approval of the creation of a new position and job description for Patron Services Librarian for FY19. RECOMMENDATION: Approve the resolution. ATTACHMENTS: I. Proposed Resolution II. Job Description – Senior Librarian [Waukee Public Library] PREPARED BY:Toni Coughlin REVIEWED BY: K1I THE CITY OF WAUKEE, IOWA RESOLUTION 18- APPROVING JOB DESCRIPTION AND PAY GRADE [PATRON SERVICES LIBRARIAN, WAUKEE PUBLIC LIBRARY] IN THE NAME AND BY THE AUTHORITY OF THE CITY OF WAUKEE, IOWA WHEREAS, the City of Waukee, Dallas County, State of Iowa, is a duly organized Municipal Organization; AND, WHEREAS, the Waukee Public Library Board of Trustees approves the creation of a non- represented, full-time Patron Services Librarian position; AND, WHEREAS, the pay grade for the position shall be Grade L8; AND, WHEREAS, the Waukee Public Library Board of Trustees recommends establishing the position and approving the job description and pay grade. NOW THEREFORE BE IT RESOLVED by the City Council of the City of Waukee, Iowa on this 15th day of October, 2018, that it hereby approves the job description and pay grade for Patron Services Librarian [Waukee Public Library]. ____________________________ William F. Peard, Mayor Attest: ___________________________________ Rebecca D. Schuett, City Clerk RESULTS OF VOTE: AYE NAY ABSENT ABSTAIN Anna Bergman R. Charles Bottenberg Courtney Clarke Shelly Hughes Larry R. Lyon City of Waukee JOB DESCRIPTION Job Title: Patron Services Librarian Reports to: Library Director Department: Library Direct Reports: None Union Status: Non-union FLSA Stats: Non-Exempt Pay Range: L8 JOB PURPOSE: The Patron Services Librarian (PSL) manages and maintains the ILS system, oversees cataloging and resolves circulation issues. The PSL manages the ILL and home delivery programs, assists with outreach activities, and compiles library statistics and reports. ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate importance of functions.) 1. Works with the Library Director and implements a strategic vision and implementation plan for the library’s patron services. 2. Provides quality customer service, readers’ advisory, new patron orientation and ongoing patron education, and answers reference questions. 3. Manages and maintains the library’s Integrated Library System (ILS), resolves issues, and works to improve functionality. 4. Manages cataloging and processing of library materials. 5. Manages ILL and Home Delivery programs. 6. Responds to and resolves circulation and patron issues. 7. Assists with outreach programs. 8. Assists with collection and online resources. 9. Compiles statistics and reports as directed. 10. Performs other duties or assumes other responsibilities as apparent or assigned. SUCCESS FACTORS: 1. Actively supports all efforts to increase cooperation, communication, and collaboration between and among staff, library patrons and volunteers. 2. Acknowledges and accepts the Library’s mission, respects the Library’s confidentiality regulations and maintains the integrity of the Waukee Public Library. 3. Maintains knowledge of current holdings and library resources, both print and electronic. 4. Continually seeks and participates in opportunities for continuing education and professional growth. 5. Improves the effectiveness and efficiency of all library operations with positive and creative approaches to challenges. 6. Demonstrates sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments in a timely manner. 7. Has a professional understanding of librarianship. 8. Understand and internalize the importance of seeking resolution to problems and concerns by bringing them to the direct attention of supervisor in a timely manner. 9. Be attentive to the City’s and the Library’s standards for customer service, accuracy, quality, efficiency and all City and Library policies and procedures. 10. Represents the City professionally and effectively to the community and library patrons. Patron Services Librarian 1 Board Approved: October 9, 2018 QUALIFICATIONS (KNOWLEDGE, SKILLS, EXPERIENCE): 1. Bachelor of Arts in library science or a related field required, Master of Library and Information Science preferred. 2. Two years of library experience desirable. 3. Iowa State Library Certification Level IV preferred, or ability to obtain this certification within the first two years of employment. 4. Demonstrated success in interpersonal and communication skills. 5. Be comfortable working in close proximity to all age categories. 6. Must know how to use Public Access Catalog, electronic resources and other information technology sources to meet typical library needs. 7. Must demonstrate the ability to conduct a reference interview and be able to answer reference questions with authority and tenacity to meet patron needs. 8. Working knowledge of electronic services, Internet tools, social media and library related technology and trends. 9. Required to move or lift up to 25 pounds and occasionally up to 35 pounds. 10. Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork. 11. Be able to effectively communicate orally (in person and over the telephone) and in writing (using electronic and handwritten) in English with other employees, library patrons, and the community. 12. Access to transportation with insurance at required state levels to conduct business throughout the assigned area. WORKING CONDITIONS: 1. Climate-controlled office with hazards typical of that environment, minimal outdoor work is required. 2. Standard work hours must be flexible and include evenings and weekends. 3. To successfully fulfill the essential functions of this position, employee must maintain standard work hours within Waukee Public Library building. 4. There is no residency requirement for this position. I have read and understand the information contained in the Job Description. I further understand that this Job Description is not intended and should not be construed as an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job. Also, while this list is intended to be an accurate reflection of the current job, the employer reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed as directed by the employer. I understand that I may be required to work overtime, different shifts or hours, outside the normally defined workday or work week. I also understand that this Job Description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate any employment at any time and for any reason and the employer has a similar right. Signature Date The City of Waukee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Amendments Act, the City will provide reasonable accommodations to qualified individuals with disabilities, and encourages prospective employees and job incumbents to discuss potential accommodations with the employer. Patron Services Librarian 2 Board Approved: October 9, 2018