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HomeMy WebLinkAbout2017-06-05-J01V Insurance AgreementM04 Woukee Vl-lr THE KEY TO GOOD LIV€WG AGENDA ITEM: CITY OF WAUKEE, IOWA CITY COUNCIL MEETING COMMUNICATION MEETING DATE: .Tune 5, 2017 AGENDA ITEM: Consideration of approval of a resolution approving State of Iowa— Iowa Insurance Division Order and Consent to Order in the matter of Two Rivers Insurance Company Inc. FORMAT: Consent Agenda SYNOPSIS INCLUDING PRO & CON: The Iowa Insurance Commissioner has presented the final Order and Consent to Order in the matter of Two Rivers Insurance Company, Inc. FISCAL IMPACT INCLUDING COSTBENEFIT ANALYSIS: City's share of the settlement agreement is $25,541.47 COMMISSION/BOARD/COMMITTEE COMMENT: STAFF REVIEW AND COMMENT: Staff would recommend approval of the settlement agreement and authorize signatures on the release form provided. RECOMMENDATION: Approve the Resolution ATTACHMENTS: I. Proposed Resolution II. State of Iowa Letter III. Order and Consent to Order IV. Exhibit A & B ((�� PREPARED BY: Linda Burkhart, Finance Director JC� THE CITY OF WAUKEE, IOWA RESOLUTION 17- APPROVING STATE OF IOWA — IOWA INSURANCE DIVISION ORDER AND CONSENT TO ORDER IN THE MATTER OF TWO RIVERS INSURANCE COMPANY INC. IN THE NAME AND BY THE AUTHORITY OF THE CITY OF WAUKEE, IOWA WHEREAS, the City of Waukee, Dallas County, State of Iowa, is a duly organized Municipal Organization; AND, WHEREAS, the City of Waukee has entered an Iowa Code Chapter 28E agreement with Iowa Governmental Health Care Plan (IGHCP) to pool risk for health benefits as an insurance purchasing group for Iowa public employers;AND, WHEREAS, Two Rivers Insurance Company is the plan administrator of the IGHCP group;AND, WHEREAS, the State of Iowa, Iowa Insurance Division has completed an investigation of Two Rivers Insurance Company Inc and has issued their Order and Consent to Order, Division File No. 82465; AND, WHEREAS, the City of Waukee as member of the 28E agreement, is specifically listed in Exhibit A of the settlement agreement, to receive a portion of the settlement as determined by the Insurance Commissioner to be $25,541.47. NOW THEREFORE BE IT RESOLVED by the City Council of the City of Waukee, Iowa on this 5 h day of June, 2017 that the Order and Consent to Order, including Exhibits A & B, is hereby approved and accepted by the City of Waukee, and the City Administrator is hereby authorized to sign Exhibit B, Election to Participate and Release. William F. Peard, Mayor Attest: Rebecca D. Schuett, City Clerk ROLL CALL VOTE AYE NAY ABSENT ABSTAIN Anna Bergman R. Charles Bottenberg Brian Harrison Shelly Hughes Larry R. Lyon Fields of Opportunities STATE OF IOW A TERRY E. BRANSTAD GOVERNOR KIM REYNOLDS LT. GOVERNOR May 22, 2017 Tim Moerman Waukee City Hall 230 W. Hickman Road Waukee, Iowa 50263 tmoerman(.@waukee.org waukee.ora RE: In the matter of Two Rivers Insurance Company Case No. 82465 Dear City Administrator Moerman, DOUG OMMEN COMMISSIONER OF INSURANCE VIA CERTIFIED MAIL AND ELECTRONIC MAIL The Iowa Insurance Division ("Division") has concluded its investigation into Two Rivers Insurance Company, Inc. ("Two Rivers") arising from their billing practices for the Iowa Governmental Health Care Plan ("IGHCP"). The Division and Two Rivers entered into a Consent Order ("Order") on May 22, 2017 after several months of negotiations. A copy of the Order is attached for your reference. The Order is a matter of public record and is published on the Division's website at https:Hiid.iowa.gov/enforcement- orders-and-actions. The Division alleged that Two Rivers developed and charged fees and commissions that were not disclosed to the members of IGHCP. Specifically, Two Rivers listed an inflated "premium" amount on annual summaries and monthly billings which consisted of not only the Wellmark established premium (which already included a 1 or 1.5% commission) but also included undisclosed fees and commissions charged by Two Rivers. These undisclosed fees and commissions were in addition to the disclosed EBS billing and partial self -funding fees Two Rivers charged each member and listed on the billing statements. The Division alleged that these acts are in violation of Iowa Code § 507B.3, which prohibits a person from engaging in unfair methods of competition, or unfair or deceptive acts or practices, and Iowa Code § 522B.11, which prohibits violations of any insurance law and using dishonest practices or demonstrating untrustworthiness in the conduct of business in this state. By presenting these fees and commissions as "premiums," the billing statements and rate summaries had the capacity to mislead the IGHCP members into believing that this amount was the insurer -established (Wellmark) premium, when it in fact included undisclosed compensation to Two Rivers. Impact on Future Two Rivers Billing Practices As part of the Order, Two Rivers agreed to a cease and desist order that it will not engage in any of the following acts or practices related to IGHCP: TWO RUAN CENTER / 601 LOCUST STREET I4'h FLOOR / DES MOINES, IOWA 50309-3738 Telephone 515-281-5705 / Facsimile 515-281-3059 / http://ild,iowa.gov Adding Two Rivers' compensation to an insurer -established premium and representing such monetary amount as "premium" on rate summaries or on monthly billings. 2. Failing to separately disclose or itemize Two Rivers' fees or compensation apart from the insurer - established premium, to the extent they are included, on rate summaries or on monthly billings. The Order does not prohibit Two Rivers from using an insurer -established premium to structure a partial - self funding plan, so long as the insurer -established premium, partial self -funding contributions, and any compensation apart from the insurer -established premium are disclosed as separate line items to the extent they are included on rate summaries and on monthly billings. Restitution Two Rivers is required to pay a sum of $1,314,029.10 to the state of Iowa as restitution to be distributed to past and current IGHCP members. Member specific restitution amounts were calculated by taking the total amount of undisclosed fees and commissions charged by Two Rivers to the specific member and reducing this number to allow for a percentage commission to Two Rivers. We then applied a uniform percentage to each member's specific undisclosed amount to arrive at individual restitution amounts for each member. City of Waukee has been apportioned $25,541.47 in restitution. In order to receive restitution, your entity must agree to and have the designated authorized representative for your city/school/county sign the Election to Participate and Release, which is attached as Exhibit B to the Order. Should your entity elect to not sign the Election to Participate and Release, the funds allotted to your entity will be redistributed to the entities that do elect to participate. This means that the member specific restitution amount noted in the above paragraph could increase if not all members elect to participate. We ask that you carefully review the Election to Participate and Release and share it along with this letter with all required decision makers, such as a board of superintendents, Mayor, or county attorney, within your entity. If your entity elects to participate, the signed and completed Election to Participate and Release must be sent to the attention of the undersigned and received by the Division no later than 4:00 p.m. on August 20, 2017. Please also advise, on separate correspondence, the name of the proper payee and mailing address for the restitution check that will be issued by the Division subsequent to the closing of the election period. As with the Order, your decision to participate or not participate will also be subject to public disclosure. Please refer to the enclosed example Election to Participate and Release which may provide you with guidance in completing the form should your entity elect to participate. If you have any questions or concerns regarding the investigation, Order, or restitution process, please contact Tammi Green at 515.281.4005 ortammi.green@iid.iowa.gov. Sincerely, Tammi Green Enforcement Bureau Enclosures: Final Consent Order Blank Election to Participate and Release Example Election to Participate and Release Copy to: Linda Burkhart Waukee City Hall 230 W. Hickman Rd. Waukee, IA 50263 lburl hart r waukee.or Steve Brick 6701 Westown Parkway Suite 100 West Des Moines, IA 50266 steve.brick@brickgeiitrylaw.com Douglas Ommen Iowa Insurance Commissioner Johanna Nagel Compliance Attorney for the Division Jennifer Lindberg Compliance Officer FeLE MAY 2 2 2017 BEFORE THE IOWA INSURANCE COMMISSIONER I COMMISSION OF IN THE MATTER OF ) Division File No. 82465 TWO RIVERS INSURANCE COMPANY, INC. ) ORDER AND NPN 3274643, ) CONSENT TO ORDER d/b/a Two Rivers Insurance Services, ) and Employee Benefit Systems; ) Respondent. ) NOW THEREFORE, upon motion of the Iowa Insurance Division ("Division") and consent of Respondent Two Rivers Insurance Company, Inc., pursuant to the provisions of Iowa Code Chapter 50713—Insurance Trade Practices and Iowa Code Chapter 52213—Licensing of Insurance Producers, the Commissioner enters the following consent order ("Order'): I. PARTIES AND JURISDICTION 1. The Commissioner of Insurance, Doug Ommen, administers Iowa Code Chapter 50713— Insurance Trade Practices and Iowa Code Chapter 522B—Licensing of Insurance Producers pursuant to Iowa Code § 505.8. The Commissioner has designated staff in the Iowa Insurance Division to seek enforcement of these provisions. The Division has consented to the entry of this Order. 2. Two Rivers Insurance Company, Inc. ("Two Rivers") is an Iowa corporation with a home office of 214 N. Main Street, Burlington, Iowa 52601. Two Rivers does business under several fictitious names, including, but not limited to "Two Rivers Insurance Services" and "Employee Benefit Systems." Two Rivers has filed fictitious name registrations with the Iowa Secretary of State to do business under these names. 3. Two Rivers d/b/a Two Rivers Insurance Services is and has been licensed as a business entity insurance producer with the Division since October 29, 2010. Two Rivers is licensed under national producer number 3274643. 4. Two Rivers d/b/a Employee Benefit Systems is and has been licensed as a third party administrator with the Division since January 21, 2000. 5. The Commissioner of Insurance has jurisdiction over Two Rivers and this matter. 6. The Division has alleged that from January 1, 2005 to on or about May 1, 2014 ("2005 through 2014"), Two Rivers and others engaged in acts or practices constituting cause for probation, suspension, revocation, fines, orders requiring such persons to cease and desist from the acts, methods or practices, or other relief under Iowa Code §§ 505.8(10), 50713.3, 507B.4, 507B.6, 507B.7, 52213.11 and 522B.17 and rules adopted pursuant to Iowa Code Chapters 505, 507E and 522B. 7. Two Rivers is aware of its right to notice and a hearing on this matter, the right to be represented by counsel at a hearing, the right to present evidence and examine witnesses at a hearing, and the right to appeal from any adverse determination after a hearing. Two Rivers, by consenting to this Order, knowingly and voluntarily waives these rights, including all rights to appeal or otherwise contest the validity of this Order. 8. Two Rivers, by its officers and attorneys, knowingly and voluntarily enters into this Order. Two Rivers denies the allegations found herein and denies that it has engaged in any unlawful acts or practices. II. STIPULATIONS OF FACT 9. In 2005, several public entities organized the Iowa Governmental Health Care Plan ("IGHCP") under Iowa Code Chapter 28E. IGHCP was an agreement to pool risk for health and other welfare benefits as an insurance purchasing group of Iowa public employers. 10. Through the efforts of Two Rivers and others, Wellmark, Inc. began writing health insurance coverage for IGHCP from its inception. Wellmark, Inc. ("Wellmark") is a mutual insurance company that was incorporated under the laws of the state of Iowa on September 14, 1939. Wellmark is authorized by the insurance commissioner to issue individual and group health insurance. Wellmark's group health insurance plans are governed by various insurance laws including Iowa Code Chapter 509. III. DIVISION'S ALLEGATIONS 11. Wellmark is required by Iowa Code § 432.1 to report to the state of Iowa gross premiums received during the preceding calendar year in order to determine premium tax liability. Wellmark filed premium tax returns for each of the years of 2005 through 2014, annually reporting gross direct written premium. 12. In establishing premiums for IGHCP, Wellmark established an initial premium for each member through the use of actuarial standards. 13. On an annual basis thereafter, Wellmark established premium rates for IGHCP for each renewal plan year from 2006 through 2014. A plan year for IGHCP ran from July 1 of any given year to June 30 of the subsequent year. 14. To facilitate the IGHCP yearly insurance renewals, Two Rivers received up to twenty plans from Wellmark each year. Two Rivers then structured approximately three times as many plans with various levels of self -funding dependent upon the needs of each IGHCP member. 15. From the years 2005 through 2013, Mutual Med Insurance Services, LLC ("Mutual Med") was the wholesale agency for Wellmark. Wellmark required Two Rivers to operate through a wholesaler to receive Wellmark plans. Wellmark's premiums included commission of 1%. For the time period of 2005 through approximately July 2013, Two Rivers did not receive any portion of the commission paid to Mutual Med. In approximately July 2013, Mutual Med negotiated an increase in the commission percentage and forwarded .25% of its commission to Two Rivers. Mutual Med was terminated by Wellmark as the wholesale agency effective approximately October 1, 2013 and Two Rivers then received all of the commission that previously went to Mutual Med until approximately March 2014. Two Rivers held, in a separate ledger account, both the .25% received from Mutual Med and the full commission received after Mutual Med's termination pending advice. 16. Two Rivers added compensation, whether described internally as ` EBS billing fee" or "Commission to Two Rivers," to Wellmark's premium rates for each member of the IGHCP for each plan year from 2005 until April 2014. 17. During the years of 2005 through 2014 Two Rivers's compensation was totaled with Wellmark rates and then presented to each member of IGHCP on rate summaries on an annual basis and on monthly billings in various ways as premium (e.g. "insurance company premium," "medical premium," or "IGHCP Premium"). Two Rivers did not separately itemize or disclose its fees and/or commissions in the materials provided to IGHCP members. COUNT I Iowa Code § 507B.3 18. Iowa Code § 50713.3 provides: A person shall not engage in this state in any trade practice which is defined in this chapter as, or determined pursuant to section 50713.6 to be, an unfair method of competition, or an unfair or deceptive act or practice in the business of insurance. 19. Iowa Code § 50713.6 provides: Whenever the commissioner believes that any person has been engaged or is engagingin this state in anyunfairmethod of competition or any unfair or deceptive act or practice whether or not defined in section 50713.4, 507B.4A, or 50713.5 and that a proceeding by the commissioner in respect to such method of competition or unfair or deceptive act or practice would be in the public interest, the commissioner shall issue and serve upon such person a statement of the charges in that respect and a notice of a hearing on such charges to be held at a time and place fixed in the notice, which shall not be less than ten days after the date of the service of such notice. 20. Iowa Code § 507B.7(1) provides that upon determining that a person has engaged in an unfair method of competition or an unfair or deceptive act or practice, the Commissioner shall order the person to cease desist and may order a civil penalty not to exceed ten thousand dollars, unless the person knew or should have known that they were in violation of this subtitle, in which case the penalty may not exceed fifty thousand dollars in any six-month period. 21. Iowa Code § 505.8(10) provides: The commissioner may, after a hearing conducted pursuant to chapter 17A, assess fines or penalties; assess costs of an examination, investigation, or proceeding; order restitution; or take other corrective, action as the commissioner deems necessary and appropriate to accomplish compliance with the laws of the state relating to all insurance business transacted in the state. 22. The Division has alleged that during the period of 2005 through 2014, Two Rivers engaged in unfair and deceptive acts and practices in violation of Iowa Code § 50713.3 by presenting various monetary amounts as "premium" on rate summaries provided on an annual basis and on monthly billings to each of the members of IGHCP that, in fact, included Wellmark premium rates plus Two Rivers' compensation and that such representations had the capacity to mislead members into believing the presented amounts were entirely premium established by Wellmark and concealed the amounts of Two Rivers' compensation. 23. Violations of Iowa Code § 50713.3 and applicable rules as alleged would constitute grounds for the imposition of a civil penalty, an order of restitution, and an order requiring such person to cease and desist from the unfair and deceptive acts, methods or practices pursuant to Iowa Code §§ 50713.6 and 50713.7. COUNT II Iowa Code § 522B.11 24. Iowa Code § 522B.I 1(1) provides: The commissioner may place on probation, suspend, revoke, or refuse to issue or renew an insurance producer's license or may levy a civil penalty as provided in section 522B.17 for any one or more of the following causes: b. Violating any insurance laws, or violating any regulation, subpoena, or order of the commissioner or of a commissioner of another state. h. Using fraudulent, coercive, or dishonest practices, or demonstrating incompetence, untrustworthiness, or financial irresponsibility in the conduct of business in this state or elsewhere. 25. Iowa Code § 522B.17(1) provides: An insurer or insurance producer who, after hearing, is found to have violated this chapter may be ordered to cease and desist from engaging in the conduct resulting in the violation and may be assessed a civil penalty pursuant to chapter 507B. 26. The Division has alleged that during the period of 2005 through 2014, Two Rivers violated Iowa Code §§ 522B.11(1)(b) and (h) in the conduct of business in this state by adding compensation to the Wellmark premiums and presenting the increased dollar amounts to members of IGHCP as "premium." 27. Violations of Iowa Code § 522B.I1(1) and applicable rules as alleged would constitute grounds for revocation, suspension, censure, the imposition of a civil penalty, an order of restitution, and an order requiring such person to cease and desist from the unfair and deceptive acts, methods or practices pursuant to Iowa Code §§ 522B.11, 522B.17, 50713.6 and 50713.7. IV. AGREED CEASE AND DESIST ORDER Two Rivers, consents to entry of a voluntary cease and desist order and, prior to the entry of this Order, changed the practices at issue in this Order by disclosing the amount of the Wellmark-established premiums and by entering into consulting agreements with members of IGHCP in order to charge and disclose fees for Two Rivers' services. NOW THEREFORE, IT IS ORDERED that Two Rivers Insurance Company, Inc., and its officers, directors, agents and representatives, shall not engage in any act or practice in violation of Iowa Code § § 50713.3 and 50713.6 and shall not engage in the following practices: A. Adding Two Rivers' compensation to an insurer -established premium and representing such monetary amount as `premium" on rate summaries or on monthly billings provided to members of IGHCP, or using any similar representations or formats that have a capacity to mislead members into believing the represented amounts are entirely premium established by the insurer; and B. Failing to separately disclose or itemize Two Rivers' fees or other compensation, apart from the insurer -established premium, to the extent they are included on rate summaries or on monthly billings provided to members of IGHCP. This Order does not prohibit Two Rivers from using an insurer -established premium to structure partial self -funding plans so long as the insurer -established premium; any partial self - funding contributions; and any commissions, fees or other compensation apart from the insurer - established premium are disclosed as separate line items to the extent they are included on rate summaries and on monthly billings. V. RESTITUTION IT IS FURTHER ORDERED that Two Rivers Insurance Company, Inc. shall pay contemporaneous with its consent to this order the amount of $1,314,029.10 to the state of Iowa to the credit of the Settlement Fund of the Iowa Insurance Division, as restitution to be distributed to past and current IGHCP members in accordance with the allocations in Exhibit A, attached and incorporated herein. As a condition of receiving the allocated restitution, the IGHCP member must agree to sign the Election to Participate and Release which is attached as Exhibit B and incorporated herein by reference. If the IGHCP member does not sign the Election to Participate and Release, the allocated restitution sum will be distributed amongst the participating members. The Division will notify the IGHCP members of this within thirty (30) days of the issuance of this Order. IGHCP members will have sixty (60) days following the notification period to return the signed Election to Participate and Release to the Division. VI. RIGHT TO REOPEN IT IS FURTHER ORDERED that the Division's agreement to, and the Commissioner's issuance of, this Order, is expressly premised upon the truthfulness, accuracy, and completeness of the Two Rivers's representations concerning its ability to pay a financial penalty, including a restitution amount. If, upon motion by the Division, the Commissioner finds that Two Rivers failed to disclose material assets, misrepresented the value of any asset, or made other material misrepresentations or omissions, this matter may be reopened for the purpose of assessing additional restitution amounts and civil penalties. VII. RELEASE IT IS FURTHER ORDERED that upon finalization of this Order and payment of the required funds, the Division, and the Commissioner, acknowledge that this .Order releases the Respondent, Two Rivers Insurance Company, Inc., its: current and former board members, directors, officers, employees, with the express exception of Kerry Erts, Scott Saveraid, and.Kevin Carr, from liability for any additional civil or administrative penalties or actions by the Commissioner, the Division, or the staff of the Division in connection with Two Rivers's billing practices relating to fees, commissions, or other compensation charged to groups organized under 28B agreements and any conduct and violations of Iowa insurance laws as described in this Order. Upon finalization of this Order and payment of the required funds, the Division and the Commissioner, acknowledge that this Order releases Two Rivers Financial Group, Two Rivers Bank & Trust, and Two Rivers's successors from liability for any additional civil or administrative penalties or actions by the Commissioner, the Division, or the staff of the Division in connection with Two Rivers's billing practices relating to fees, commissions, or other compensation charged to groups organized under 28E agreements and any conduct and violations of Iowa insurance laws as described in this Order. This Order does not release Respondent from civil or criminal liabilities, if any, that may be asserted by any other governmental entity. SO ORDERED on this day of YYr_ c,. �, 2017. DO"^UGLGGLL-ASS M. OMMEN Iowa Insurance Commissioner Respectfully submitted, JOHANN59NAGL Compliance Attorney Iowa Insurance Division Two Ruan Center 601 Locust Street, 4"' Floor Des Moines, to 50309 johannanagel@iid.iowa.gov 515.725.1255 Attorney for the Iowa Insurance Division Copies to: Michael Richards Davis Brown Law Firm 215 100' Street, Suite 1300 Des Moines, IA 50309 Susan Freed Davis Brown Law Firm 215 10th Street, Suite 1300 Des Moines, IA 50309 Sarah Crane Davis Brown Law Firm 215 10'h Street, Suite 1300 Des Moines, IA 50309 Attorneys for Respondent CONSENT TO ORDER AND AGREEMENT �Gu-f414ljas president and on behalf of Two Rivers Insurance Company, Inc., Respondent in this matter, have read, understood, and do knowingly consent to this Order in its entirety. By executing this consent, I understand that Two Rivers Insurance Company, Inc, is waiving its rights to a hearing, to confront and cross-examine witnesses, to produce evidence, and to judicial review. I further understand that this Order is considered final administrative action that may be reported by the Division to the National Association of Insurance Commissioners and to other regulatory agencies. I also understand that this Order is a public record under Iowa Code Chapter 22 that will be disclosed to other state regulatory authorities, upon request, pursuant to Iowa Code section 505.8(8)(d). I also understand that the Order will be posted to the Division's web site and a notation will be made to the publicly available web site record that administrative action has been taken against me. Z/ Dated this 15 day of emu_ 12017. TWO RIVERS INSURANCE PANY, INC. By Subscribed and sworn before me on this day of�, 2017. Notary Public for the State of Iowa L,Ovp HEATHER MARIE HOWELL FC M mission Number 804730 My C'mmissbn Ezplres April 2a 2020 EXHIBIT A Central Lee (w/PSF) $ 41,023.73 Chickasaw Co. 1,876.72 City of Clive 32,856.94 City of Council Bluffs 253,428.10 City of Fairfield 28,315.60 City of Grinnell 3,273.67 City of Harlan 21,321.00 City of Keokuk 53,247.26 City of Pella 25,835.43 City of Perry 8,878.00 City of Spencer 20,330.70 City of Waukee 25,541.47 City of Waverly 1,981.12 City of Webster City 9,823.98 Clay County 35,480.28 Clayton County 35,670.11 Council Bluffs Public Library 8,201.95 Council Bluffs Waterworks 24,511.65 Dubuque County 11,894.56 Emmet County 21,094.58 Grundy County 52,322.10 Guthrie County 21,551.95 Hancock County 50,994.04 Henry County 63,502.99 Hurnboldt County 43,395.22 Jefferson County 37,586.91 Keokuk CSD 135,315.05 Monona County 18,725.22 Pottawattamie County 143,356.02 Seymour CSD 18,374.12 Spencer CSD 50,551.36 Union County 8,054.57 Winnebago County 5,712.71 Total $ 1,314,029.10 NOTE: The above -reference amounts are subject to change with the amounts going up should a listed member decline to participate. EXHIBIT B ELECTION TO PARTICIPATE AND RELEASE I, as (position) and on behalf of _(entity name) elect to participate in the distribution of the restitution amount ordered pursuant to the consent order ("Order") entered into by the Iowa Insurance Division and Two Rivers Insurance Company, Inc., on 2017 regarding matter number 82465. By executing this election and receiving a payment for restitution, (entity) agrees to release Two Rivers Insurance Company, Inc., its current and former board members, directors, officers, employees, with the express exception of Kerry Erts, Scott Saveraid, and Kevin Can, from liability for any civil claims or penalties in connection with Two Rivers's conduct as described in the Order. (entity) further agrees to release Two Rivers Financial Group, Two Rivers Bank & Trust, and Two Rivers Insurance Company, Inc.'s successors from liability for any civil claims or penalties in connection with Two Rivers's conduct as described in the Order. Dated this _ day of , 2017. (ENTITY NAME) By (*) Subscribed and sworn before me on this _ day of 2017. Notary Public for the State of lows