Loading...
HomeMy WebLinkAboutCD - Community Development SpecialistCommunity Development Specialist Page 1 Council Approval (Dev. Svc. Secretary): 09-02-11 Revised: 12-16-15 CA Approved: 05-30-17 Revised: 10-2021, 7-2023 _______ City of Waukee JOB DESCRIPTION Job Title: Community Development Specialist Reports to: Community Development Director Dept/Div: Community Development Direct Reports: None Grade: N23 FLSA Status: Non-Exempt JOB PURPOSE: The Community Development Specialist provides customer service for the public and the Community Development Department staff including tasks related to zoning, subdivision regulations, new construction and other development activities. ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate importance of functions.) 1. Provides exceptional customer service responding to questions from the general public, developers, consultants, builders, realtors, and representatives of other governmental entities who telephone or enter Waukee City Hall. 2. Processes building permits, collecting permit fees and preparing and mailing Certificates of Occupancy. 3. Schedules building inspections providing for efficient use of inspectors’ time and meeting the needs of the customer. 4. Performs administrative functions associated with rental inspections including scheduling bi-annual inspections; administering the application, fees and permit processes; and maintaining a current active rental data base. 5. Ensures the City website contains current and accurate information from the Community Development Department. 6. Attends and acts as Secretary for all meetings of the Planning and Zoning Commission, the Board of Adjustment and the Board of Appeals. 7. Reviews, ensures accuracy, and organizes for efficient retrieval of records and reports relating to platting. 8. Provides written communications on behalf of the Community Development Director, Building Official, Building Inspectors, Code Compliance Officer, Planning Coordinator and Economic Development Coordinator. 9. Performs other duties or assumes other responsibilities as apparent or assigned. SUCCESS FACTORS: 1. Display honesty, trustworthiness, dependability and respectfulness at all times. 2. Display strong analytical and exceptional communication skills. 3. Maintain a favorable working relationship with co-workers, City officials, other jurisdictions, the business community, and the general public. 4. Demonstrate sound time-management skills by effectively or efficiently organizing, prioritizing, and completing multiple assignments in a timely manner. 5. Work independently with limited supervision. 6. Contribute to overall City effectiveness by providing critical staff support to task forces and by participating, as necessary, in assisting all other teams. 7. Excellent working knowledge of Community Development Department rules, regulations and procedures. 8. Safeguard confidential information and use it or disclose it only as expressly authorized or specifically required in the course of performing specific job duties. 9. Represent the Department professionally and effectively to the community and Department members. 10. Attentive to City and Department standards for customer service, accuracy, quality, efficiency and all City and Department policies and procedures ensuring that all work performed meets those standards. QUALIFICATIONS: 1. Associates Degree in business or a related field or a combination of four years education and related work experience required; Bachelor’s Degree preferred. 2. Experience in public sector or development area preferred. Community Development Specialist Page 2 Council Approval (Dev. Svc. Secretary): 09-02-11 Revised: 12-16-15 CA Approved: 05-30-17 Revised: 10-2021, 7-2023 _______ 3. Maintain Notary Public certification. 4. Cheerful and courteous phone skills as well as good customer service and communication skills. 5. Proficient in Microsoft Office Suite and data base management. 6. Confident in the use of computers and tablets and able to be trained in Incode, Permit and other software required to complete the functions of the position. PHYSICAL REQUIREMENTS: I have read and understand the information contained in the Job Description. I understand that this Job Description is not intended and should not be construed as an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job. Also, while this list is intended to be an accurate reflection of the current job, the Employer reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed as directed by the Employer. I understand that I may be required to work overtime, different shifts or hours, outside the normally defined workday or work week. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate any employment at any time and for any reason and the Employer has a similar right. Signature Date The City of Waukee is an Equal Opportunity Employer. In compliance with Americans with Disabilities Act Amendments Act, the City will provide reasonable accommodations to qualified individuals with disabilities, and encourages prospective employees and job incumbents to discuss potential accommodations with the Employer.