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Director of Library Services
Page 1
Council Approved 06-07-2013
Board Approved 01-19-16, 11-10-16
Board Approved 05-08-18
Revised 12-21-20
Revised 10-2021
City of Waukee
JOB DESCRIPTION
Job Title: Director of Library Services Reports to: Library Board of Trustees
Dept/Div: Library Direct Reports: Librarians: Senior, Adult, Youth, Patron
Pay Grade: D4 Public, Digital Marketing Specialist, Public
Services Associate
FLSA Status: Exempt - Executive
JOB PURPOSE: The Director of Library Services is responsible for all operations of the library, including
services, collection, and staff. The Director manages, evaluates and improves the library in
accordance with library policy and in close cooperation and communication with the Library
Board of Trustees and the City of Waukee.
ESSENTIAL FUNCTIONS:
(Order of Essential Functions does not indicate importance of functions.)
1. Leads and directs the Waukee Public Library staff through selection, orientation, training, performance management
and discipline according to standard operating procedures, City policy and department rules and regulations.
2. Develops and directs the Waukee Public Library policies, procedures, regulations, programs, systems, operations
goals and objectives.
3. Oversees the financial aspects of the Waukee Public Library operations: accounting for department revenues,
approving expenditures, keeping accurate inventory and preparing the annual CIP and budget request.
4. Assists with recruiting new Trustees and responsible for new Trustee orientation as well as providing continuing
education opportunities for the Board.
5. Prepares and posts Board agendas in compliance with Iowa’s Open Meetings Laws.
6. Maintains positive public relations and library advocacy by participating in City Staff meetings, community
organizations and activities as well as professional library organizations.
7. Responsible for maintaining the library’s State Accreditation.
8. Monitors physical facility and grounds insuring attractiveness and efficient operation and notifying proper individual of
needed maintenance.
9. Performs other duties or assumes other responsibilities as apparent or assigned.
SUCCESS FACTORS:
1. Take action in solving problems while exhibiting judgment and a systematic approach to decision making; identify the
important dimensions of a problem, determine potential causes, obtain relevant information and specify alternate
solutions that result in effectiveness.
2. Create positive energy in both individuals and groups to build high morale and group commitments to goals and
objectives.
3. Actively support all efforts to increase cooperation, communication and collaboration between and among co-workers,
departments, City officials, other jurisdictions, the business community and the general public.
4. Establish clear, open-minded, trustworthy, bias-free and customer-focused communication to ensure a welcoming and
inclusive environment.
5. Seek to improve the effectiveness or efficiency of all Library operations with positive and creative approaches to
challenges.
6. Contribute to overall City effectiveness by providing critical staff support to task forces and by participating, as
necessary, in assisting all other teams.
7. Utilize high level of conflict resolution skills with staff, community members, elected officials and stakeholders.
8. Attentive to the City’s and the Library’s standards for customer service, accuracy, quality, efficiency and all City
policies and procedures ensuring that all work performed and all staff members meet those standards while exhibiting
consistent treatment of all staff.
9. Actively support all efforts to increase cooperation, communication, and collaboration between and among staff,
library patrons and volunteers.
10. Acknowledge and accept the Library’s mission, respect the Library’s confidentiality regulations and maintain the
integrity of the Waukee Public Library.
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Director of Library Services
Page 2
Council Approved 06-07-2013
Board Approved 01-19-16, 11-10-16
Board Approved 05-08-18
Revised 12-21-20
Revised 10-2021
QUALIFICATIONS:
1. Master’s Degree in Library and Information Science from an American Library Association accredited university
required.
2. A minimum of five (5) years of library experience desired.
3. Four (4) years of experience leading and developing staff and volunteers.
4. Must have (or be able to obtain within the first year) and maintain Iowa State Library Certification Level VI.
5. Demonstrated success in interpersonal and communication skills.
6. Successful experience in coaching staff and volunteers.
7. Be comfortable working in close proximity to all age categories.
8. Must demonstrate the ability to conduct a reference interview and be able to answer reference questions with
authority and tenacity to meet patron needs.
9. A working knowledge of office equipment and administrative tasks is required.
10. Access to transportation with insurance at required state levels to conduct business throughout the assigned area.
PHYSICAL REQUIREMENTS:
1. Required to move or lift up to 25 pounds and occasionally up to 35 pounds.
2. Able to effectively present information and respond to questions from groups of directors, staff, colleagues, elected
officials and the general public.
3. Able to prepare and present accurate and reliable reports containing findings and recommendations.
4. Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed
paperwork.
5. Be able to effectively communicate orally (in person and over the telephone) and in writing (using electronic and
handwritten) in English with other employees, library patrons, and the community.
WORKING CONDITIONS:
1. Climate-controlled office with hazards typical of that environment, minimal outdoor work is required.
2. Standard work hours must be flexible and include occasional evenings and weekends.
3. Position requires travel within and outside of the City which imposes common travel hazards.
4. To successfully fulfill the essential functions of this position, employee must maintain standard work hours within
Waukee Public Library building.
5. Must reside within 15 miles of the library.
I have read and understand the information contained in the Job Description. I understand that this Job Description is not intended and
should not be construed as an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job.
Also, while this list is intended to be an accurate reflection of the current job, the Employer reserves the right to revise the functions and
duties of the job or to require that additional or different tasks be performed as directed by the Employer. I understand that I may be
required to work overtime, different shifts or hours, outside the normally defined workday or work week. I also understand that this job
description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate any
employment at any time and for any reason and the Employer has a similar right.
Signature Date
The City of Waukee is an Equal Opportunity Employer. In compliance with Americans with Disabilities Act Amendments Act, the City
will provide reasonable accommodations to qualified individuals with disabilities, and encourages prospective employees and job
incumbents to discuss potential accommodations with the Employer.