Loading...
HomeMy WebLinkAboutPR - Facility Site SupervisorRevised 8-26-19 Revised 10-2021 Facility Site Supervisor Page 1 Council Approved 03-21-16 Revised 01-24-17 City of Waukee JOB DESCRIPTION Job Title: Facility Site Supervisor Reports to: Recreation Supervisor Dept/Div: Parks & Recreation Direct Reports: None Pay Grade: Per Rental FLSA Status: Non-Exempt JOB PURPOSE: The Facility Site Supervisor is responsible for providing exceptional customer service while ensuring the cleanliness and security of rental facilities and surrounding property throughout the City. ESSENTIAL FUNCTIONS: Order of Essential Functions does not indicate importance of functions.) 1. Responsible for meeting with renters at the rented facility to unlock doors, familiarize the renters with the facility, and to explain the responsibilities the renters have while using the facility. 2. Communicate with supervisor or designee regarding scheduled facility events. 3. Provide renters with checklist they must complete before leaving the facility. 4. Maintain constant availability during rental periods by providing renters with city cell phone number in case of questions or emergencies. 5. Return to facility after rental period has ended to inspect, note discrepancies and ensure all doors are locked properly. 6. Assist renters with set-up and proper storage of audio/video equipment if provided at the rented facility. 7. Responsible for light clearing and salting of the pathways to facilities, and notifying supervisor if more extensive clearing is needed. 8. Maintain inventory of cleaning solutions and equipment, and notify direct supervisor if additional products are needed. 9. Clean and prepare facilities for upcoming rentals in the event a previous renter did not complete the duties listed on the checklist. 10. Perform other duties or assume other responsibilities as apparent or assigned. SUCCESS FACTORS: 1. Effective oral and written communication skills; excellent interpersonal communications skills; excellent telephone techniques. 2. Display honesty, trustworthiness, dependability and respectfulness at all times. 3. Ability to work efficiently and safely with little direct supervision. 4. Understand and internalize the importance of seeking resolution to problems and concerns by bringing them to the direct attention of supervisor in a timely manner. 5. Uphold the Waukee Parks & Recreation Mission Statement with integrity and professionalism. 6. Attentive to City’s standards for customer service, accuracy, quality, efficiency and all City policies and procedures. QUALIFICATIONS: 1. High School Diploma or GED required. 2. Must possess valid driver’s license, and meet the requirements of the City’s motor vehicle policy. 3. Must reside within a 30-minute radius of the City limits due to the need to respond to emergency calls from facility renters in a timely manner. 3. Must possess good organizational and time management skills. Revised 8-26-19 Revised 10-2021 Facility Site Supervisor Page 2 Council Approved 03-21-16 Revised 01-24-17 PHYSICAL REQUIREMENTS: 1. Able to lift, carry, push and pull up to 15 pounds, occasionally. 2. Able to lift, carry, push and pull cleaning equipment. 3. Able to push, pull, dismantle and store tables and chairs. 4. Must be able to effectively communicate orally (in person and over the telephone) and in writing (using electronic devices and handwritten) in English with other employees, businesses and community members. WORKING CONDITIONS: 1. Position requires travel within the City, which imposes common travel hazards. I have read and understand the information contained in the Job Description. I understand that this Job Description is not intended and should not be construed as an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job. Also, while this list is intended to be an accurate reflection of the current job, the Employer reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed as directed by the Employer. I understand that I may be required to work overtime, different shifts or hours, outside the normally defined workday or work week. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate any employment at any time and for any reason and the Employer has a similar right. Signature Date The City of Waukee is an Equal Opportunity Employer. In compliance with Americans with Disabilities Act Amendments Act, the City will provide reasonable accommodations to qualified individuals with disabilities, and encourages prospective employees and job incumbents to discuss potential accommodations with the Employer.